Purchase Executive - Delhi, Delhi, India - Glopack Industries Pvt. Ltd.

Description

Dispatch Manager - Long Run Job description

Attributes:
- Organising Skills, Communication skills, Problem Solving Ability, Attentive, Leadership, Technical skills, Time management, Customer Service Orientation, Adaptability, Analytical skills


Key Responsibilities:


Supervise Dispatch Operations:

• Oversee daytoday dispatch activities, including scheduling, routing, and tracking of deliveries.
• Ensure adherence to established protocols and procedures to maintain efficiency and quality standards.
• Monitor performance metrics and implement corrective actions as needed to improve productivity and service levels.

Team Leadership:

• Lead and motivate a team of dispatchers, providing guidance, training, and support as necessary.
• Foster a positive work environment that promotes teamwork, accountability, and continuous improvement.
• Conduct regular performance evaluations and provide feedback to encourage professional development and goal attainment.

Resource Allocation:

• Optimize the allocation of vehicles, drivers, and other resources to maximize operational efficiency and minimize costs.
• Coordinate with fleet management to ensure proper maintenance and upkeep of transportation assets.
• Anticipate and address potential issues or bottlenecks to prevent disruptions in delivery schedules.

Communication and Coordination:

• Liaise with sales, customer service, and warehouse teams to prioritize orders and resolve any deliveryrelated issues.
• Maintain clear and effective communication channels with drivers and external partners to facilitate smooth operations.
• Address customer inquiries and concerns in a prompt and professional manner to uphold service standards and enhance customer satisfaction.

Compliance and Safety:

• Ensure compliance with regulatory requirements, including transportation laws, safety regulations, and company policies.
• Implement safety protocols and procedures to minimize risks and promote a safe working environment for all personnel.
• Conduct regular audits and inspections to verify compliance with established standards and identify areas for improvement.

Continuous Improvement:

• Identify opportunities for process optimization, cost reduction, and service enhancement within the dispatch function.
• Proactively seek feedback from stakeholders and leverage data analytics to drive informed decisionmaking.
• Lead initiatives to implement best practices, technology solutions, and training programs to enhance operational efficiency and customer experience.

Pay:
₹10, ₹39,948.43 per month


Schedule:

• Morning shift

Work Location:
In person