- Provide technical support to clients experiencing issues with Javabased applications or systems.
- Diagnose and troubleshoot software defects, configuration issues, and performance bottlenecks.
- Communicate effectively with clients to understand their requirements and provide timely updates on issue resolution.
- Collaborate with development teams to prioritize and escalate critical issues, and contribute to the development of longterm solutions.
- Document troubleshooting steps, resolutions, and best practices for knowledge sharing and future reference.
- Continuously improve support processes and tools to enhance efficiency and customer satisfaction.
- Bachelor's degree in Computer Science, Engineering, or related field.
- Proven experience in Java development, including proficiency in Java programming language, JVM internals, and debugging tools.
- Strong understanding of software development lifecycle and best practices, including version control, testing, and deployment.
- Excellent problemsolving skills and attention to detail, with the ability to analyze complex issues and propose effective solutions.
- Experience with relational databases (e.g., MySQL, Oracle) and web technologies (e.g., HTML, CSS, JavaScript) is a plus.
- Effective communication skills, with the ability to articulate technical concepts to both technical and nontechnical audiences.
- Customerfocused mindset and dedication to delivering highquality support services.
- Ability to work independently and collaboratively in a fastpaced environment.
- Experience with enterpriselevel Java frameworks (e.g., Spring, Hibernate) and application servers (e.g., Tomcat, JBoss).
- Familiarity with cloud computing platforms (e.g., AWS, Azure) and containerization technologies (e.g., Docker, Kubernetes).
- Certification in Java programming or related technologies is a plus.
- Competitive salary and benefits package.
- Opportunities for professional development and career growth.
- Collaborative and inclusive work environment.
- Flexible work schedule and remote work options.
- Join our team and play a key role in providing exceptional support to our clients while advancing your career in Java development.
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Inno Protech - Pune, India - Inno Protech Solutions Private Limited
Description
Job Title :
Java Support Engineer
Location :
Pune
Position Overview :
We are seeking a skilled Java Support Engineer to join our dynamic support team.
The ideal candidate will have a strong background in Java development, combined with excellent problem-solving skills and a customer-focused mindset.
In this role, you will be responsible for diagnosing and resolving technical issues, providing technical guidance to clients, and collaborating with cross-functional teams to deliver timely solutions.
Responsibilities :
Requirements :
Preferred Qualifications :
Benefits :