Senior Relationship Manager - Hyderabad / Secunderabad, Telangana - confidential

    confidential
    confidential Hyderabad / Secunderabad, Telangana

    6 days ago

    Full time ₹1,200,000 - ₹2,800,000 (INR) per year *
    Description

    To manage the Agency Channel and POS operations efficiently by developing teams, ensuring compliance, driving profitability, and maintaining high performance in sales and distribution.

    Responsibilities / KPI's

    • Follow defined procedures and manage daily priorities as per business objectives.
    • Work independently on routine tasks while providing direction and support to the team.
    • Apply standard techniques and continuously improve processes within the defined domain.
    • Set clear performance standards and objectives for self and team members (7–8 team members).
    • Communicate effectively to influence internal and external stakeholders.

    Agency Channel / POS Development

    • Assist in sourcing and servicing POS agents as per policy and business mix.
    • Manage channel development in the assigned territory.
    • Coordinate with operations for pre-licensing, training, and licensing activities.
    • Conduct induction and product training for POS agents.
    • Maintain an optimal mix of new and existing POS agents.
    • Develop and implement strategies to target various market segments.

    Agency Channel / POS Management

    • Monitor agent performance on renewals, new business, funnel, and closures.
    • Maintain a high percentage of active POS and control attrition.
    • Drive team productivity and ensure consistent channel engagement.
    • Reconcile partner accounts and coordinate with other departments.

    Profitability

    • Analyze market dynamics and share insights to enhance organizational performance.
    • Manage and optimize loss ratios.

    Compliance & Hygiene

    • Ensure compliance with external authorities and internal policies.
    • Manage cheque bounce recovery and address business pendency.

    People Management

    • Recruit and develop Relationship Managers / Territory Sales Managers.
    • Enhance employee and POS engagement aligned with company goals.
    • Conduct performance appraisals and recommend training interventions.
    * This salary range is an estimation made by beBee
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Senior relationship manager