Mis Executive - Kolkata, India - SentientGeeks
Description
Responsible for generating new Leads and also Managing the data in excel, and Google Sheets. Should also create Market/ Competitor reports using tools/CXMMajor responsibilities deliverables:
- Create a pipeline for the business
- Should be well versed with CXM like locobuzz connect insights etc
- Determine and develop user requirements for systems in production, to ensure maximum usability
- Develop and maintain daily, weekly and monthly operational analysis as it relates to volume, efficiencies, cycle time, quality, and service
- Report on operational metrics, conduct data and business analysis, and present summary of findings to management in a clear, concise, convincing, and actionable format
- Provide support and maintenance to existing management information systems (MIS).
- Generate and distribute management reports in an accurate and timely manner
- Provide recommendations to update current MIS to improve reporting efficiency and consistency
- Perform data analysis for generating reports on a periodic basis
- Develop MIS system for customer management and internal communication.
- Provide strong reporting and analytical information support to the management team
- Generate both periodic and ad hoc reports as needed.
- Establish a strong relationship with Team Managers and management through a demonstration of industry knowledge and of the business issues at hand.
- Analyse current business processes and make recommendations for improvements.
- Maintain a thorough understanding of data and information resources.
- Maintain a status on all projects and proactively communicate with management and customers.
Requirements:
- 1+ year digital industry experience and knowledge (digital agency experience preferred).
- Strong ability to analyse raw data, draw conclusions, and develop actionable recommendations.
- Ability to communicate with people of various technical and business backgrounds.
Job Types:
Full-time, Regular / Permanent
Salary:
₹15, ₹30,000.00 per month
Benefits:
- Cell phone reimbursement
- Provident Fund
- Work from home
Schedule:
- Day shift
- Flexible shift
- Monday to Friday
Supplemental pay types:
- Joining bonus
- Performance bonus
- Quarterly bonus
Speak with the employer
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