Jobs
>
Gurgaon

    Service Assurance Lead - Gurugram, India - Airtel Business

    Airtel Business
    Airtel Business Gurugram, India

    1 week ago

    Default job background
    Telecommunications
    Description

    We are a fun-loving, energetic and fast growing company that breathes innovation. We strive to give an unparalleled experience to our customers and win them for life. One in every 24 people on this planet is served by Airtel. Here, we put our customers at the heart of everything we do. We encourage our people to push boundaries and evolve from skilled professionals of today to risk-taking entrepreneurs of tomorrow. We hire people from every realm and offer them opportunities that encourage individual and professional growth. We are always looking for people who are thinkers & doers; people with passion, curiosity & conviction; people who are eager to break away from conventional roles and do 'jobs never done before'.

    Function: Customer Experience

    Job Level: Senior Manager

    Purpose of the Job


    •Build a one-to-one relationship with the SAM customers based on an understanding of customers, business environment.


    •The role involves going beyond brand building for AES products/ services and adding value to AES business by creating a personal, holistic and integrated service experience for the customer.

    Key Deliverables

    • the CSM (Client Service Management) Organization & SAM Strategy for the Airtel Enterprise Services with the Customers.
    • of Network Performance Measures & Undertake Periodic Reviews of Customer network Performance
    • and Deploy Measures to Improve Service Levels
    • & Nurture Relationships with relevant people at Client Organization.
    • opportunities to shore up recurring revenue opportunities

    Skills Required

    • Focus and Customer first attitude
    • Commercial, process and Business Awareness
    • and go getter attitude.
    • relationships building & working
    • Communication and Impact
    • and Personal Development.

    Educational Qualifications

    Engineering degree with MBA (Desirable) or Diploma / Engineering degree.

    Work Experience

    10+ years of technical operations and Customer Facing experience.

  • apexanalytix

    Quality Assurance Lead

    5 days ago

    apexanalytix Gurugram, India

    A snapshot of what you would do: · The key function of the Lead, Software Development Engineer in Test is to understand defined requirements for current and future products, create test cases/build test plans for these products, execute these test plans, and accurately report res ...

  • Awiros

    Quality Assurance Project Lead

    3 days ago

    Awiros Gurugram, India permanent

    About Awiros : · Incorporated in 2015, Awiros is making it possible for everyone to build as well as utilize the most advanced applications of Computer Vision and AI in their everyday lives using its app-oriented, open, and unified Operating System model. With a stellar team of r ...

  • SpectraMedix

    Lead Quality Assurance Engineer

    1 week ago

    SpectraMedix Gurgaon/Gurugram, India permanent

    SpectraMedix : · We provide actionable insights to make our clients successful with Value Based Care Initiatives. · SpectraMedix empowers our US healthcare clients to improve quality and achieve their financial goals. Our clinical and population health intelligence solutions del ...

  • NatWest Group

    Auditor, Franchises

    4 days ago

    NatWest Group Gurgaon, India

    Our people work differently depending on their jobs and needs. From home working to job sharing, visit the remote and flexible working page on our website to find out more. · This role is based in India and as such all normal working days must be carried out in India. · Join us a ...

  • Airtel India

    Network Security Sme

    1 week ago

    Airtel India Gurgaon, India

    Lead - network Security & SDWAN · Firewall Management · SME (L-3/L-4) for the Network Security products like Firewall IPS/IDS, SDWAN, Firewall assurance, Management across Multiple Customers ...

  • BT Group

    Recovery Associate

    3 days ago

    BT Group Gurgaon, India

    Recovery Associate · **Job Req ID**:21139**Posting Date**:8 Aug 2023**Function**:Business Services & Operations**Location**:Building No 14 Sector 24 & 25A, Gurugram, India**Salary**:Competitive- Role Code: ARVCFB · - Career Level: F · - Hiring Manager: Mohd Ibraz Qidwai · - Recru ...

  • Page Executive

    Cfo - Telecom Infrastructure Delhi Ncr

    1 week ago

    Page Executive Gurgaon, India

    Opportunity to lead finance and commercial function for a rapidly growing busine · - Manage a team of 35+ individuals · **About Our Client**: · Our client is a prominent player in the telecommunication infrastructure space, with their corporate set up based out of Delhi NCR. · - ...

  • EY

    Data Analytics

    6 days ago

    EY Gurgaon, India Freelance

    At EY, you'll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we're counting on your unique voice and perspective to help EY become even better, too. Join us and build ...

  • Siemens Energy

    IT Assurance

    1 week ago

    Siemens Energy Gurugram, Haryana, India

    **A Snapshot of Your Day****: · As an IT Assurance Expert, you will be part of the global IT Assurance team at Siemens Energy. Your role will involve advising IT Service Owners and IT Contract Managers on how IT process and control assurance is provided to internal and external a ...

  • EY

    Associate - Assurance - National - Asu - Faas

    1 day ago

    EY Gurugram, Haryana, India

    **Requisition Id**: · As a global leader in assurance, tax, transaction and advisory services, we hire and develop the most passionate people in their field to help build a better working world. This starts with a culture that believes in giving you the training, opportunities a ...

  • PageExecutive

    Cfo - Telecom Infrastructure Delhi Ncr

    1 week ago

    PageExecutive Gurgaon, India

    Opportunity to lead finance and commercial function for a rapidly growing busine · - Manage a team of 35+ individuals · **About Our Client**: · Our client is a prominent player in the telecommunication infrastructure space, with their corporate set up based out of Delhi NCR. · - ...

  • EY

    Executive - Assurance - National - Asu - Faas

    4 days ago

    EY Gurugram, Haryana, India

    **Requisition Id**: · As a global leader in assurance, tax, transaction and advisory services, we hire and develop the most passionate people in their field to help build a better working world. This starts with a culture that believes in giving you the training, opportunities a ...

  • EY

    Executive - Assurance - National - Asu - Faas

    1 week ago

    EY Gurugram, Haryana, India

    **Requisition Id**: · As a global leader in assurance, tax, transaction and advisory services, we hire and develop the most passionate people in their field to help build a better working world. This starts with a culture that believes in giving you the training, opportunities a ...

  • EY

    Gds India

    1 week ago

    EY Gurgaon, India

    At EY, you'll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we're counting on your unique voice and perspective to help EY become even better, too. Join us and build ...

  • HuntingCube

    Gm Quality

    1 week ago

    HuntingCube Gurgaon, India

    Industry Banking / Financial Services / Broking · Location Haryana Gurugram · Experience Range Years · About Us · We, HuntingCube bring down the expertise of passionate Head-Hunters who have been a key player in placing exceptional talent for high end technology companies and sta ...

  • EY

    Em Intern

    1 week ago

    EY Gurgaon, India

    At EY, you'll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we're counting on your unique voice and perspective to help EY become even better, too. Join us and build ...

  • EY

    Associate - Assurance - National - Asu - Faas

    11 hours ago

    EY Gurugram, Haryana, India

    **Requisition Id**: · As a global leader in assurance, tax, transaction and advisory services, we hire and develop the most passionate people in their field to help build a better working world. This starts with a culture that believes in giving you the training, opportunities a ...

  • EY

    Associate - Assurance - National - Asu - Faas

    6 days ago

    EY Gurugram, Haryana, India

    RequisitioN ID · As a global leader in assurance, tax, transaction and advisory services, we hire and develop the most passionate people in their field to help build a better working world. This starts with a culture that believes in giving you the training, opportunities and cr ...

  • EY

    Assurance Associate

    6 days ago

    EY Gurugram, Haryana, India

    **Requisition Id**: · As a global leader in assurance, tax, transaction and advisory services, we hire and develop the most passionate people in their field to help build a better working world. This starts with a culture that believes in giving you the training, opportunities a ...

  • EY

    Supervising Associate

    1 week ago

    EY Gurgaon, India

    At EY, you'll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we're counting on your unique voice and perspective to help EY become even better, too. Join us and build ...