L2-technical Support Engineer-m365 - Noida, India - Pharmalex

Pharmalex

Verified Company

Noida, India

3 weeks ago

Posted by:

Deepika Kaur

beBee Recuiter

Description

We are growing, grow with us
Are you looking for a dynamic company with daily new challenges and opportunities?
Then, Pharmalex is your career opportunity.

Pharmalex is one of the leading service companies for the Pharmaceutical Industry globally and is specialized in all aspects of drugs and medical devices approval, of the market development and any action of effective product maintenance.

Noida #Mumbai

Assistant Manager-L2 Technical Support Engineer -M365

Your Job

Directly support Office 365 services in an Azurehosted solution
Resolve Level2 support tickets and requests through strong customer service
Provide Level II support for Exchange Online, Microsoft Teams, One Drive, Microsoft Office 365, SharePoint and Azure Active Directory
Create and maintain technical documentation
Develop and train Service Desk and Endpoint Support to resolve level 1 and 2 Office 36
Demonstrate working knowledge of the Microsoft 365 suite

Your Profile

Hands on experience with support for Microsoft 365 products.
Deep understanding of Exchange hybrid architecture and migration experience from onpremises exchange to Office 36
Extensive knowledge and experience managing and supporting Microsoft 365 services. Exchange Online Teams OneDrive for Business SharePoint
Experience managing Microsoft Endpoint Configuration Management (Intune)
Experience in managing onprem Active Directory, Azure Active Directory, and Azure AD connect Advanced knowledge of PowerShell cmdlet and scripting (development and optimization) Knowledge and understanding of Group policy Experience of Microsoft Defender for O365 Microsoft Defender for Endpoint
Strong knowledge and understanding of M365 supporting technologies including but not limited to; Active Directory, DirSync Azure Active Directory, Conditional Access Policies, Intune, Azure SSO and MFA Familiarity with security components specific to Azure Information Protection (AIP) and DLP.

We offer

Diversity and international team
Flat, informal hierarchy and quick decisionmaking processes
Open and appreciative corporate culture
Flexible working hours based on trust
Continuous development opportunities through knowledge and experience as well as training
Challenging job

Agencies only by prior agreement for the specific job opportunity.