Operations Associate - Chandigarh, India - Cantilever Labs
Description
About Cantilever Labs:
Overview of the role:
We are looking for a passionate and experienced Operations Associate to join our team Your responsibilities will include:
- Overseeing the day-to-day operations of our project at a partner college.
- Being the eyes and ears of our organisation on the ground, ensuring that the program runs smoothly and that students and mentors have a positive experience with Cantilever Labs.
- Working closely with administrators at the college and our mentors to identify areas for improvement and implement solutions that enhance our users' experience.
- Coordinating with mentors to ensure that classes are set up and run smoothly
- Collecting feedback from students and college administration about their experiences using our platform and incorporating that feedback into our product development process
- Providing technical support to mentors and students as needed to ensure they have a positive experience using our platform
- The Unknown: We are a fastpaced startup looking to grow leaps and bounds You will be a key member of the team and will get to learn and explore as we grow.
Prerequisites:
- Experience working in a university collaboration or edtech startup preferred
- Excellent communication and interpersonal skills
- Ability to work independently and manage multiple tasks simultaneously
- Comfortable working onsite at the partner college and building strong relationships with college staff and students
- Engineering or MCA Degree
What we provide:
- Competitive salary
- Amazing work culture
- Learning opportunities
Job Location:
- Chandigarh
Pay:
₹30, ₹40,000.00 per month
Benefits:
- Paid time off
Schedule:
- Day shift
Supplemental pay types:
- Performance bonus
Ability to commute/relocate:
- Chandigarh
Experience:
- total work: 2 years (required)
Work Location:
One location
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