- Manage and coordinate teams working in series and after series phases for spare parts definition, creation, documentation and Customer complaints.
- Regular stakeholder connect, partner engagement and when required escalation management.
- Working closely with Business partners and different departments for gathering parts information & documenting for further use.
- Responsible for committed projects, resource-planning and aligning work with respect to the department strategy maintaining Quality, Cost, Time.
- Responsible to ensure KPI of the projects are monitored, tracked ( on Power Bi) and targets achieved as per yearly agreements.
- Responsible for monthly KPI reviews with partner.
- QMS standards are followed, tracked, and monitored on regular basis.
- Expected to participate in Innovation, continuous improvement activities and efficiency.
- Set processes for XSF ticket resolution, MBOX queries and KEMs resolution.
- Work out efficient processes and improve/automate existing processes to improve the efficiency, excellence and competitiveness of the department RD/IGS.
- Take initiative and be responsible for department level values adds. Support in organization strategy execution.
- Ensure effective team, customer and supplier communication.
- Knowledge and competency build-up of self and of team.
- Bachelors or Master's Degree in Mechanical/Industrial/Electrical & Electronics/ others engineering.
- - years of overall experience in automotive parts management, After-sales processes, automotive parts supply chain, project management.
- Knowledge and competency build-up of self and of team.
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Technical Expert/Program Manager - Bengaluru, India - Mercedes-Benz
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Description
Tätigkeitsbereich:
Forschung & Entwicklung incl
DesignFachabteilung:
Body in White 1Gesellschaft:
Mercedes-Benz Research and Development India Private LimitedStandort:Mercedes-Benz Research and Development India, BangaloreStartdatum:sofortVeröffentlichungsdatum:4Stellennummer:MERIFArbeitszeit:Vollzeit Join usAufgaben
Technical Expert/Program Manager, Parts management (GCSP)
Key Job Responsibilities:
Mercedes-Benz AG, a pioneer of automotive engineering, sees shaping the future of mobility in a safe and sustainable way as both a motivation and obligation.
Mercedes-Benz is consistently implementing its strategy to transform itself toward a fully electric and software-driven future.Mercedes-Benz Research and Development India (MBRDI) is the largest research and development center for Mercedes-Benz Group AG outside of Germany.
MBRDI's expertise includes developing new technologies like connected, autonomous and electric in the mobility world - driving digital acceleration, leading excellence in-car software and paving the way for sustainable mobility.
MBRDI currently employs over 0 professionals in the field of engineering, digitalisation, testing and simulation, and data science, with people at the heart of our culture.
Our philosophy - When every individual shines in his or her own capabilities, we shineMercedes-Benz Research and Development, India is seeking a Technical Expert/Program Manager with a strong technical background in spare part definition and management for series and after series topics in GCSP domain.
What is GCSP?GCSP is the bridge between RD and Retailers that defines and ensures the wellness of every vehicle ever produced until its entire lifecycle until it becomes a classic.
GCSP affects our retailers & workshops directly and ensures customer satisfaction throughout their vehicle use experience. Overall GCSP generates more than % revenue for the entire organization.For this every component of every vehicle needs to be rightly understood, to define the best ways it can be assessed in the workshop environment for service and maintenance.
Technical understanding of entire vehicle systems in relation to the way it was designed and the environment it will be manufactured, assembled and sold is very important.
QualifikationenBasic Qualification:
BenefitsMitarbeiterrabatte möglichGesundheitsmaßnahmenMitarbeiterhandy möglichEssenszulagenBetriebliche AltersversorgungHybrides Arbeiten möglichMobilitätsangeboteMitarbeiter EventsCoachingFlexible Arbeitszeit möglichBetriebsarztKantine, CaféBarrierefreiheitGute AnbindungParkplatzKinderbetreuungMitarbeiterbeteiligung möglichWir benötigen Ihre Zustimmung, um den Youtube-Service zu laden
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