Customer Relationship Officer - Telangana, India - CSB Bank

CSB Bank
CSB Bank
Verified Company
Telangana, India

1 month ago

Deepika Kaur

Posted by:

Deepika Kaur

beBee Recuiter
Description
Customer Relationship Officer (Location...MFT854
  • Retail Banking
City

  • Warrangal


  • Required Experience
Years

  • Posted On
  • 24 Jan 2023
Basic Section
No. Of Openings

Grade

  • NA
  • Designation
  • Others
  • Closing Date
  • 30 Apr 202 Organisational
Organisation

  • CSB Bank
  • Organization Unit
  • Retail & SME (Business And Risk), Operations & IT


  • Sub Org Unit

  • Retail Banking


  • Sub Org Unit

  • Retail Branch Banking


  • Sub Org Unit

  • Retail Branch Banking
  • South


  • Sub Org Unit

  • APT Zone


  • Sub Org Unit

  • Hyderabad Cluster


  • Sub Org Unit


  • Warrangal

  • Branch
  • Branch
/Department Code

  • 48 Branch/Department Name


  • Warrangal

  • Branch
  • Country
  • India
  • Geographic Zone
  • South
  • State
  • Telangana
  • City


  • Warrangal


  • Worksite


  • City


  • Warrangal


  • Worksite
Code

  • Generic


  • Warrangal


  • Skills
Skill


CROSS SELLING

CUSTOMER SERVICE

CLIENT RELATIONS

DOCUMENTATION

SALES
Minimum Qualification


GRADUATION

CERTIFICATION
No data available

Working Language


ENGLISH

HINDI

TELUGU

  • Job Description


Job purpose of an organized and attentive Customer Relationship Officer is to provide exceptional service to our customers by handling routine tasks, such as processing payments, accepting deposits, and handling withdrawals, while ensuring the cross sales basis customer's financial requirements.

Functional Responsibilities

Process transactions, such as deposits, withdrawals, or payments, resolving complaints or account discrepancies, and answering questions

Informing customers about bank products and services

Tracking, recording, reporting, and storing information related to transactions, bank supplies, and customers, ensuring all information is accurate and complete

Maintaining and balancing cash drawers and reconciling discrepancies

Packaging cash and rolling coins to be stored in drawers or the bank vault

Keeping a clean, organized work area and a professional appearance

Handling currency, transactions, and confidential information in a responsible manner

Maintains customer confidence and protects bank operations by keeping information confidential
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