Restaurant Captain - Kolkata, West Bengal, India - Ace Consultants

Ace Consultants

Verified Company

Kolkata, West Bengal, India

8 hours ago

Posted by:

Deepika Kaur

beBee Recuiter

Description

WE ARE HIRING

Job designation:

Restaurant Captain: Hotel / Resort

Job location:

Kolkata, West Bengal

Salary:

15,00020,000 per month

Food and Accommodation provided

Experience:

Total experience:
3 years of experience in a supervisory role within a restaurant or hotel setting.
Minimum experience:
12 years experience in a similar capacity, demonstrating progressive responsibility and leadership within the hospitality sector

Education:

Bachelor's degree in Hospitality Management, Hotel Administration, or a related field preferred

Skillset:

Good communication skills
Proficiency with MS Office
Familiarity with pointofsale systems and basic computer skills.

IMMEDIATE JOINERS REQUIRED

Languages:

English, Hindi and Marathi

FULL TIME

Profile Introduction:

We are seeking a dynamic and skilled individual to join our team as a Restaurant Captain - Hotel/Resort Assistant.

As a pivotal part of our hospitality staff, you will play a key role in ensuring exceptional guest experiences, overseeing restaurant operations, and contributing to the overall success of our hotel/resort.

Responsibilities:

-
Guest Service Excellence: Provide impeccable customer service by ensuring a welcoming atmosphere, attending to guest needs, and resolving any issues promptly.
-
Team Leadership: Lead and motivate the restaurant team, including waitstaff and support staff, to deliver outstanding service and uphold the highest standards of professionalism.
-
Operational Oversight: Manage day-to-day restaurant operations, including but not limited to, table reservations, order processing, inventory management, and adherence to health and safety protocols.
-
Training and Development: Conduct training sessions for new and existing staff to enhance their skills, product knowledge, and service etiquette.
-
Quality Control: Ensure the quality and presentation of food and beverages meet or exceed customer expectations, maintaining consistency and compliance with established standards.
-
Guest Feedback: Actively seek and respond to guest feedback, implementing improvements as necessary to enhance the overall dining experience.
-
Collaboration: Work closely with other departments within the hotel/resort to coordinate events, promotions, and ensure seamless service delivery.

Requirements:

Strong leadership and interpersonal skills with the ability to inspire and guide a diverse team.
Excellent communication skills and the ability to interact positively with guests and team members.
Indepth knowledge of food and beverage trends, service techniques, and industry best practices.
Flexibility to work in a fastpaced environment, including weekends and holidays.

Salary:

₹15, ₹20,000.00 per month

Schedule: