Customer Support Executive - Mumbai, India - Yia Info Solutions
2 weeks ago
Description
Customer Focus
- Take ownership of each customer while empathizing with and prioritizing customer needs.
- Determine customer needs and provide appropriate solutions through relationship building.
Problem-Solving Skills
- Approach problems logically and with good judgment to ensure the appropriate customer
- Effectively prioritize work to ensure efficiency.
- Conduct research as needed.
- Ready to Work 24/7 Shifts (Including Night shifts).
- Possess good communication skills, both oral and written
Languages Known:
English, Marathi & Hindi
Location:
Malad West, Mumbai
Job Types:
Full-time, Regular / Permanent
Salary:
₹15, ₹25,000.00 per month
Benefits:
- Cell phone reimbursement
- Health insurance
- Provident Fund
Schedule:
- Day shift
- Night shift
- Rotational shift
Supplemental pay types:
- Performance bonus
Ability to commute/relocate:
- Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (required)
Education:
- Bachelor's (required)
Experience:
- Customer support: 1 year (required)
- Customer service: 1 year (required)
Language:
- Hindi (required)
- English (required)
- Marathi (required)
- Health insurance
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