Floor Coordination Executive - Kolkata, India - Dental World Super Speciality Clinics Pvt Ltd

Dental World Super Speciality Clinics Pvt Ltd
Dental World Super Speciality Clinics Pvt Ltd
Verified Company
Kolkata, India

1 week ago

Deepika Kaur

Posted by:

Deepika Kaur

beBee Recuiter
Description

JOB DESCRIPTION

Designation:
Floor Coordination Executive

Responsibilities

  • Warmly greet and engage with patients to understand their specific needs and concerns in a professional and empathetic manner.
  • Act as a liaison between patients, doctors, and staff, effectively communicating and addressing patient concerns to ensure personalized and satisfactory experiences.
  • Take full responsibility for managing all aspects of a patient's experience, encompassing both their treatment process and their overall stay at the clinic
  • Ensure smooth patient flow and minimize waiting times to enhance the overall patient experience
  • Collaborate with doctors and staff members to optimize operatory availability, streamline clinical operations, and effectively accommodate multiple patients
  • Accurately document and efficiently handle patient queries and timely closure of all inquiries
  • Provide patients with comprehensive and accurate treatment-related information, delivering education both in-person and via telephone interactions
  • Maintain a well-presented clinic environment at all times, ensuring cleanliness, organization, contributing to a positive patient perception and overall clinic reputation.
  • Prepare and submit daily reports to management, offering detailed updates on front office activities and relevant metrics

Requirements and skills

  • Graduation in Hospital Administration/Graduation degree in Mass Communication (preferred)
  • Minimum 1-year proven work experience
  • Pleasant persona and excellent communication skills is a must
  • Strong organization and critical thinking skills
  • Customer service attitude, being coolheaded and unflappable
  • Multitasking and time-management skills, with the ability to prioritize tasks
  • Exhibits proactiveness initiative, responsibility and leadership

Location:
Ajc Bose Road, Kolkata


Salary:
₹10,000 - ₹15,000 per month


Schedule: 10am-7pm


Job Type:
Full-time; Work from office


Salary:
₹10, ₹15,000.00 per month


Schedule:

  • Day shift

Experience:

- total work: 1 year (preferred)


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