Service Advisor - Bengaluru, India - MechanicLane
2 weeks ago
Description
MechanicLane is a leading multi-brand car service company, committed to making the car servicing experience hassle-free & easy for everyone.
We have created technology solutions that have disrupted the unorganized Auto-servicing industry making the solutions more systematic, reliable, and cost-effective.
We are constantly evolving into newer and better forms and we look for people who are ready to evolve with us.
Our goal is to provide convenient experience and provide the customer with the highest level of satisfaction and offer a seamless service.
MechanicLane wants our customers, and prospective employees to be with us at every step of our journey.Responsibilities -
Responsibilities -
Scheduling and arranging appointments with the customers/clients
Reception and Job Order creation
Co-ordinate between the customer & garages
Check repairs and execution of ongoing work with garages
Quality control and preparation for vehicle delivery
Vehicle on-time delivery and billing to customer
Planning of Existing and new customer acquisition
planning to improve market share and improve overall customer satisfaction
Customer Satisfaction and Complaint Management
Process implementation for cost control
Skills Required:
Degree or Diploma in Automobile Segment
Communication skills & good knowledge of the Auto Service
Driving
Salary:
₹25, ₹30,000.00 per month
Schedule:
- Day shift
Supplemental pay types:
- Performance bonus
Ability to commute/relocate:
- Bangalore, Karnataka: Reliably commute or planning to relocate before starting work (required)
Experience:
Service Advisor: 2 years (preferred)
Work Location:
In person
Application Deadline: 25/12/2023
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