Complaints - Nodal Escalations Role for a Leading - Mumbai, India - Skillventory

Skillventory
Skillventory
Verified Company
Mumbai, India

1 month ago

Deepika Kaur

Posted by:

Deepika Kaur

beBee Recuiter
Description

Complaints - Nodal Escalations role For a Leading Bank:

  • From 4 to 9 year(s) of experience
- ₹ Not Disclosed by Recruiter

  • Mumbaior

Roles and Responsibilities

Roles and Responsibilities
1, Download complaints from CMS portal on daily basis

  • Upload quality and complete responses on CMS portal
  • Action all Advisories by representing them to BO or arrange for resolution.
  • Liasoning for closure of complaint at BO level and attend reconcilication meetings along with business partners for effective representation and eventual closure in favour of the bank. Ensure preparation/ submission of compliance to the Actionable on the Minutes of the Meeting.
  • Conducting Out Reach programmes as advised by BO.
  • Attend Nodal Officer's meet and ensure preparation/ submission of compliance to the actionable on the Minutes of the Meeting.
  • Ensure NIL award for the bank.
  • Role:_Other
  • Salary:_ Not Disclosed by Recruiter
  • Industry:_Banking
  • Department:_Other
  • Role Category:_Other
  • Employment Type:_Full Time, Permanent


  • Key Skills

  • Regulatory GuidelinesNodalComplianceRBIComplaintsNodal EscalationsEducation
  • UG:_Any Graduate

Company Profile:


SKILLVENTORY

  • A Leading RPO
  • Recruiter Name:
_Aakanksha Soni

  • Contact Company:_
    SKILLVENTORY
  • Telephone:_
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