CRM Administrator - Bengaluru, India - Atria Convergence Technologies Pvt Ltd

Description

The CRM Administrator will be responsible for managing and administering the customer relationship management (CRM) software solutions that support the organization's customer management program.

• Should have Good knowledge on Siebel installation on Linux/ Solaris and should be familiar with migration, patching, deployment and operations activities.
• Installation and Monitoring of Siebel Setup/Environment.
• Telecom background on Siebel Installation on Solaris and Apache Web server is good to have
• Migration and Deployment of Siebel Objects from One environment to another.
• Knowledge of AD/ LDAP, handling access management.
• Job Administration (running Jobs for EIM, Workflow Process Batch Manager, Batch Assignment and so on).
• Proactively identifying the issues (specially related to performance) and providing the necessary solutions.
• Co-Ordination with Network/Computer Management/Database Administration team for Connectivity, Patch Update, Upgrade and Data backup activities.
• Knowledge of Siebel performance tuning
• Troubleshooting EAI component crashes and analyzing crash Fdr and component log files.
• Should have a Complete understanding of Siebel architecture.
• Experience in Repository export, import, ddl sync.
• Hands on experience on Linux commands. Moving files, Editing Files, Enabling Cron Jobs etc
• Good working knowledge of UNIX Shell scripting, SQL

• Health insurance
• Provident Fund

• Day shift

• Performance bonus

• Bangalore, Karnataka: Reliably commute or planning to relocate before starting work (required)

• Microsoft Dynamics 365: 2 years (preferred)
• Health insurance