Ml Data Associate Ii, Support Operations - Bengaluru, India - ADCI HYD 13 SEZ
Description
Bachelor's Degree- Experience with Microsoft Office, including Outlook, Word, and Excel
- Exceptional analytical, logical and data gathering skills
- Excellent communication and comprehension skills
- Excellent problem solving skills
Support Operations role in FBA is to support Sellers with financial related questions and ensure they are addressed in accordance with policy.
Key job responsibilities
Responsibilities include:
- Assist with deep dive and root cause resolution for FBA Merchant and seller reimbursement requests.
- Achieving weekly productivity and quality targets.
Consistently improving Seller experience
About the team
Mission - To mitigate business risk while driving an excellent customer experience
Bengaluru, KA, IND
- Experience in a production environment and proven track record of achieving productivity and quality targets.
- Previous experience in a contact center environment.
- Experience in problem solving, including the ability to recognize nonobvious patterns
- Experience in prioritizing multiple tasks of competing priority with the ability to meet deadlines.
- Ability to maintain high levels of confidentiality and data security standards.
- A strong attention to detail and the ability to work independently in a fastpaced and rapidly changing environment.
- A bias for action and an ability to deal with ambiguity. Can work effectively and drive change in loosely defined situations.
- Clear oral and written communication skills.
- Experience with fraud or risk investigations.
- Experience in payments & banking domain.
- Demonstrated positive, results oriented attitude.
- Excellent team player capable of learning and sharing knowledge in a team environment.
More jobs from ADCI HYD 13 SEZ
-
Account Manager, International Seller Growth
hyderabad, India - 5 days ago
-
Senior Software Development Engineer, Business Data Technologies
bangalore, India - 5 days ago
-
Senior Data Engineer, Fintech-Tax EMEA
Hyderabad, India - 1 week ago
-
Controllership Specialist, Transportation Controllership
Hyderabad, India - 1 week ago
-
Software Development Engineer, Amazon
Hyderabad, India - 1 week ago
-
Applied Scientist Ii, Geospatial Science
Bengaluru, Karnataka, India - 1 week ago