Us Payroll - Bengaluru, India - JPMorgan Chase Bank, N.A.

JPMorgan Chase Bank, N.A.

Verified Company

Bengaluru, India

1 week ago

Posted by:

Deepika Kaur

beBee Recuiter

Description

Essential Responsibilities

Analyze, research, and resolve cases that have been logged into the case management system. Must be able to work in an efficient and effective manner and respond to the customer in a professional manner. This includes the ability to understand, interpret, and explain JPMC Policies and Guidelines.
Manage cases, perform indepth research, identify resources for providing information, follow through to obtain information, and resolve cases efficiently and thoroughly, meeting both volume and quality service measurement standards.
Process and manage Leaves of Absence for US Payroll which includes processing pay and act as vendor liaison for mangers/HR Business Partners to provide status updates

- in accordance with the Disability Leave Policy, JPMorgan Chase and the Family and Medical Leave Act (FML) Policy, Disability and Reasonable Accommodation Policy, Parental Leave Policy, and Worker's Compensation, where applicable.

Understand formulas and be able to calculate various payments
Communicate with HR Business Partners, answer questions, and provide updates as needed.
Active participation in various test activities like, test scripts for UAT, provide inputs to project team on current pain areas and need for simplification
Hours of operation will be US shift.

Experience/Education Requirements

3+ years' experience in benefits administration or human resources payroll
Must be a graduate
Exposure to HRMS systems a plus, PeopleSoft, HCM experience preferred

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P.

Morgan and Chase brands.

Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success.

We are an equal opportunity employer and place a high value on diversity and inclusion at our company.

We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law.

In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.