Front Office Executive- Shivajinagar Pune(Only - ManpowerGroup Service Pvt Ltd

ManpowerGroup Service Pvt Ltd
ManpowerGroup Service Pvt Ltd
Verified Company
Pune, India

3 weeks ago

Deepika Kaur

Posted by:

Deepika Kaur

beBee Recuiter
Description
Greetings from Manpower Group

We are hiring for the position Of FOE for one our real state client for Pune location.

Role & Responsibilities a. You'll be responsible for managing all aspects of day-to-day service delivery during working hours.

b. To advise Front Office Management on escalated issues during the shift.

c. To ensure immediate response to all priority calls during the shift and follow the escalation process

d.

To take rounds of the front office, lobby area, and restrooms to ensure a high standard of housekeeping & upkeep.

e. Greet visitors/clients by providing a friendly, courteous front office service reflecting the client's corporate image.

f. Site personnel are notified of guests' arrival immediately.

g. Issue visitor badges/temporary cards/service badges/new joiners ID & access card. Follow up for the return of respective ID/access cards with the respective stake.

h. Visitor admission is properly authorized.

i. Maintained visitor logbook

j. Assisting with special needs for visitors with disabilities

k. Ensuring basic cleanliness of the lobby, lifts, and public area.

l. Handling client/visitor complaints/feedback and other related problems and communicating to the next level or as per the escalation matrix.

m. Handling the tasks pertaining to soft services as per operations need.

Skillset required Excellent communication skills.

Strong customer service drive.

Good problem-solving skills.

Quick learner and ability to motivate self.

Proven working experience as a guest relation Executive.

Confidently able to present to clients.

Hands-on experience in visitor management.

Should have knowledge of facility office management

Knowledge of parking management & visitor management system (preferred)

Experience (Years) required Minimum 3-5 years of relevant experience

Qualification Graduate / Hotel Management Graduate

Working days 6


Job Types:
Full-time, Regular / Permanent


Salary:
₹45, ₹50,000.00 per month


Benefits:


  • Paid sick time
  • Paid time off

Schedule:

  • Day shift

Supplemental pay types:

  • Shift allowance
  • Yearly bonus

Ability to commute/relocate:

  • Pune, Maharashtra: Reliably commute or planning to relocate before starting work (required)

Education:


  • Bachelor's (preferred)

Language:


  • Hindi (preferred)
  • English (preferred)
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