Training & LMS Administrator - Pune, India - Finastra USA Corporation
Description
Overview:
Skills CoE Training Administrator / LMS Administrator
Responsibilities
The Skills CoE Training Administrator will become the in-house LMS (Litmos, Workday, Intuition and Pluralsight) expert to be able to provide ongoing guidance and support to the Learners and the Skills CoE team.
- Manage user licenses, add new users and organize users into teams (e.g. nested teams)
- Curate specific skill learning paths and topic channels
- Assign roles, paths and channels to users
- Plan and execute broad or targeted communications to Learners on the platform (to advise of new features, highlight deadlines, invite learners to 'events', encourage engagement etc.)
- Analytics and Reporting: provide data reports and insights leveraging the analytics and reporting tools within Pluralsight
- Provide technical support and guidance to ensure Learners get the most from the platform (system access issues, locating vital learning content, technical issues etc.)
- Collaborate with Skills CoE team members and Business Unit stakeholders to finetune the platform approach/strategy
- Provide ongoing feedback to Skills CoE team to streamline workflow and ensure continuous learner engagement on the platform
- Attend meetings / learning sessions as part of relationship with Customer Success Management team
- Perform additional administrative role on other Finastra skills development platforms
Required Skills & Experience
Skills:
- Planning and project management
- Data analysis & insights
- Adaptability and Growth Mindset
- Digital Dexterity
- Teamwork and Collaboration
- Problem Solving and Decision Making
- Proficient in MS Office; (particularly MS Excel and MS Power BI is an asset)
Experince: 2-5 Yrs
Job Location:
Pune
- Previous experience as a Learner or Administrator using Pluralsight is an asset
- Proven capability as a Training System Administrator is an asset
- Working knowledge of databases is an asset
- Awareness of Software Engineering concepts and technology (SaaS / Cloud / Virtualization & Containers / Programing languages / Quality Testing etc.) is an asset
- BSc/BA or similar certification in Business or Education / Educational Technology or a related field is an asset
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