Tele Caller - Mumbai, India - Jobstop Solutions Pvt Ltd
Description
Job Overview
We are looking for a Tele caller to join our team.
As a Tele caller, you will be responsible for making outbound calls to potential customers and providing them with information about our products and services.
This is a full-time position based in Mumbai, India. We are seeking freshers with less than 1 year of experience.Qualifications And Skills
- Excellent verbal communication skills
- Fluent in the local language
- Good listening and negotiation skills
- Excellent Research and record keeping skills
- Ability to build rapport with customers
- Ability to work in a targetoriented environment
- Customercentric mindset
- Computer Savvy
- Prior Tele Calling Experience
- Having Exposure to cultural norms and Diverse points
Day to Day Responsibilities:
- Your primary focus will be on cold calling, pitching the value proposition and building relationships with prospective Clients.
- Make outbound calls to potential customers and provide them with information about our products and services.
- Follow up on leads generated through various marketing campaigns
- Achieve daily, weekly, and monthly targets for call volume and sales
- Build and maintain customer relationships by providing excellent customer service
- Handle customer inquiries and resolve any issues or complaints
- Maintain accurate and uptodate records of customer interactions and transactions
- Collaborate with the sales team to identify upsell and crosssell opportunities
- Stay updated on product knowledge and market trends to effectively communicate features and benefits to customers.
- Adhere to company policies, procedures and ethical standards in all customer interactions.
Salary:
₹240, ₹360,000.00 per year
Ability to commute/relocate:
- Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (preferred)
Education:
- Bachelor's (required)
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