Voice Support Technician - Jaipur, India - Professionals IN

Professionals IN
Professionals IN
Verified Company
Jaipur, India

2 weeks ago

Anjali Sharma

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Anjali Sharma

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Full time ₹30,000 - ₹80,000 per year Customer Service / Support
Description

Responsibilities:

  • Provide technical support and assistance to customers via phone, ensuring a positive customer service experience.
  • Troubleshoot and resolve issues related to products or services.
  • Document interactions, transactions, and troubleshooting steps taken.

Requirements:

  • High school diploma or equivalent; associate degree or certification in a technical field preferred.
  • Strong communication and problem-solving skills.
  • Experience in customer service or technical support.
  • Familiarity with CRM software and telecommunication systems.

Benefits:

  • Competitive salary with performance incentives.
  • Health, dental, and vision insurance plans.
  • Paid training and professional development opportunities.
  • Flexible scheduling and potential for remote work.
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