Customer Success Intern - Bengaluru, India - Triedge Solution
Description
Position:
-
Customer Success Intern
Location:
- Bengaluru
Job Role:
- Key Responsibilities:
- Assist in the onboarding process for new clients, including gathering client requirements, configuring the CRM system, and providing training and support.
- Collaborate with the sales, customer success, and technical teams to ensure a seamless transition for clients from sales to implementation.
- Work closely with clients to understand their business needs and customise the CRM solution to meet their specific requirements.
- Provide training sessions and user documentation to clients, empowering them to effectively utilize the CRM platform.
- Troubleshoot and resolve any issues or challenges that arise during the onboarding process.
- Collaborate with the product development team to provide feedback and suggestions for improving the onboarding experience and product functionality.
Job Types:
Full-time, Internship
Contract length: 6 months
Salary:
₹5, ₹8,000.00 per month
Benefits:
- Cell phone reimbursement
Schedule:
- Monday to Friday
Supplemental pay types:
- Performance bonus
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