Operations Executive - Goa, India - 91HR

91HR

Verified Company

Goa, India

2 weeks ago

Posted by:

Deepika Kaur

beBee Recuiter

Description

Duties & Responsibilities:

Monitor and manage all client pseudo's queues to ensure timely and accurate processing of tasks.
Conduct audits of airline tickets in Global Distribution Systems
(GDS) to verify accuracy and compliance with airline policies and procedures.
Handle the reissuance of airline tickets as per client requests and airline regulations, ensuring mínimal disruption to travel plans.

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Calculate fees for voluntary changes/cancellation charges for all fare types using manual entries and rapid reprice.
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Queue Management and Deposit Queue Management

Collaborate with internal teams to resolve any operational issues and ensure smooth workflow.
Maintain detailed records and documentation related to operations tasks for reference and auditing purposes.

Required Skills:

A good grasp on English, with excellent communication skills.
Proficiency in using
Galileo Global Distribution Systems (GDS) and experience with International (
UK) airline ticketing systems

Should be skilled in various fare types
Agency Consolidated & Private Fares, Corporate fares, ITX & Net Remit fares, Seeman, Marine & Offshore Fares, Oil & Gas Fares, NDC, CAT35 Fares, Cluster fares, Concessionary tickets.
Knowledge of airline ticketing procedures and regulations is a plus.
Should be an effective team contributor with good interpersonal skills.
Analytical approach to work and attention to detail and accuracy.

Job Types:

Full-time, Permanent

Pay:
Up to ₹40,000.00 per month

Benefits: