Collections-collections Officer-sli - Sagar, India - HDFC Bank

HDFC Bank

Verified Company

Sagar, India

1 week ago

Posted by:

Deepika Kaur

beBee Recuiter

Description

Group Company:
HDFC Bank Limited

Designation:
Collections-Collections Officer-SLI (221_2320_100098)

Office Location:
SAGAR - KARNATAKA Sagar-karnataka (Branch)

Position description:

Sr Collection Officer-Unsecured

Primary Responsibilities:

Meet the Business Targets of Resolution, Rollback and Normalization Follow up for Settlement and Pre NDC Conversions
Capture accurate Feedbacks and trails in Collection System 100% coverage on accounts Increase and provide appropriate Attempt Intensity on Accounts.
Provide Accurate Reason Codes and feedbacks on Accounts Follow up on exception cases

Additional Responsibilities:

Coverages-TrailsIntensity

Educational qualifications preferred
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Category: Bachelor's Degree

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Academic score: Pass

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Institution tier: Any

Required Certification/s:

Required work experience
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Industry: Banking/NBFC Preferred

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Role: Collections/Customer Service

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Years of experience: 0 to 2

Key Performance Indicators:

Resolution, Rollback & Normalization

Required Competencies:

Result Orientation, Team Work, Customer Service

Required Knowledge:

Excel and MS office

Required Skills:

Negotiation skills, communication skills, Influencing skills & Time Management

Required abilities
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Physical: Travel if required

Specific requirements
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Travel: Travel if required

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Vehicle: NA

Other details
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Contract Types: Permanent

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Compliance Related: No

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Union Affiliation: No