Arabic Operations Associate - Bengaluru, India - Gameberry Labs

Gameberry Labs

Verified Company

Bengaluru, India

2 weeks ago

Posted by:

Deepika Kaur

beBee Recuiter

Description

Job description

ROLE:

We are looking for associates who are fluent in Arabic and English Languages and will be instrumental in helping us onboard and in monitoring the performance of hosts/agencies in Live Audio Club Rooms (Chatrooms) and ideating chatroom topics for discussion for the specific lingual group.

Your core responsibility will be to drive regular communication with our host and agency community and will be actively involved in increasing their engagement on our platform.

Responsibilities:

Acquire an understanding and share the Clubs (Chatroom) content needs and ensure that the hosts (creators) follow the content demands shared with them.
Build and maintain strong, longlasting customer relationships with our hosts and agencies.
Running unique and interesting campaigns to keep the creator (Host) community engaged
Onboard New Hosts and Agencies on our platform from other similar platforms
Weekly training and meetups with the onboarded hosts and agencies around their performance and around the upcoming events and campaigns and in setting up the expectation
Resolve any issues and problems faced by the hosts/agencies promptly and deal with complaints to maintain trust.

REQUIREMENTS
All round (Read, Write and Speak) proficiency in Arabic and English Language

Will have a deep interest in Local Middle Eastern Culture, trends, and news and will be able to identify needs and requirements to ensure deeper engagement and reach with the Hosts and Agencies
Good understanding of regional (MENA
Middle East and North Africa) social media platforms and especially knowledge and knowhow about the live audio platforms from the Middle East
Strong ability to work independently
Discipline and rigour to ensure daytoday tasks are closed with no lags

Attention to detail