Female Customer Relationship Executive - Ludhiana, India - Axis Enterprises

Axis Enterprises

Verified Company

Ludhiana, India

1 week ago

Posted by:

Deepika Kaur

beBee Recuiter

Description

We are looking for an enthusiastic
CUSTOMER RELATIONSHIP EXECUTIVE for our company. She has to communicate very effectively with the existing customers. She should be able to handle client's complaints with the help of engineers and get it resolved. She has to take orders for consumables. She should learn to question effectively and listen patiently to garner all the details about the problem. She must be an excellent communicator and have superior people skills. She must be comfortable presenting products or services over the phone as well as dealing with complaints and doubts.

Proven experience as sales/customer service role
Ability to learn about products and services and describe/explain them to prospects
Excellent communication and interpersonal skills
Cooltempered and able to handle rejection
Outstanding negotiation skills with the ability to resolve issues and address complaints.