Client Servicing Executive - HBR Layout th Block, India - Aspire Technologies

Deepika Kaur

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Deepika Kaur

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Description
Cultivating solid relationships with clients through the provision of exceptional after-sales service.

  • Creating a positive onboarding experience for new clients.
  • Identifying ways to overcome clients' initial dislike of company products.
  • Maintaining an accurate record of all existing and potential clients.
  • Responding to client inquiries in a timely and professional manner.
  • Training and providing overall guidance to client service employees.
  • Organizing training seminars to enable clients to fully utilize product features and benefits.
  • Ensuring that the correct terms of sale are entered into the client database to prevent avoidable billing issues.
  • Bachelor's degree in business administration or an industryrelated field.
  • Proven experience working as a client servicing executive.
  • Proficiency in Microsoft Excel.
  • Working knowledge of Customer Relationship Management (CRM) software.
  • The ability to work efficiently under pressure.
  • Excellent organizational and time management skills.
  • Strong analytical and problemsolving skills.
  • Effective communication skills.
  • Exceptional customer service skills.

Salary:
₹22, ₹25,000.00 per month


Benefits:


  • Cell phone reimbursement

Schedule:

  • Day shift

Supplemental pay types:

  • Performance bonus

Ability to commute/relocate:

  • HBR Layout 5th Block, Karnataka: Reliably commute or planning to relocate before starting work (preferred)

Education:


  • Bachelor's (required)

Experience:


  • Advertising: 2 years (required)
- client servicing executive: 2 years (required)


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