Associate, Client Services - Ahmedabad, India - S&P Global

S&P Global
S&P Global
Verified Company
Ahmedabad, India

4 weeks ago

Deepika Kaur

Posted by:

Deepika Kaur

beBee Recuiter
Description
S&P Global Market Intelligence


The Role:
Associate, Client Services


Grade ( relevant for internal applicants only ): 07


The Location:
Ahmedabad, India


The Team:

As a member of the Client Services team, you will serve as an expert for the Capital IQ Pro Platform.

You will be responsible for providing client support on our business intelligence tool by holding diagnostic conversations and driving product usage and revenue.

Working on a team is essential in this role. Additionally, Client Services interacts with many internal teams, including Sales, Content, Product, News, and Technical Support.


The Impact:
This role assists market leaders and decision-makers across the financial services industry.

You will help our clients resolve issues, interpret our data, and navigate the S&P Capital IQ Pro platform so that they can make decisions with conviction.


What's in it for you:

Grow and improve your financial knowledge, product expertise, problem-solving skills, and professional communication
Expand your understanding of enterprise-level products and new technologies
Prepare for a successful career within S&P Global


Responsibilities:

Support a client base of firms across the Investment Banking, Private Equity, Investment Management, Financial Corporate, and Non-Financial Corporate segments
Positively impact client perception of the Market Intelligence division
Assist with training and mentoring new hires by demonstrating expertise in best practices and product knowledge
Conduct product demos or webcasts for clients
Build out our Knowledge Base for internal stakeholders and clients


What We're Looking For:

A bachelor's degree in finance, accounting, economics, and/or related field
Strong leadership and teamwork skills
Strong communication and customer service skills to effectively resolve client concerns and promote SPGMI product usage
An ability to resolve problems, manage time, and organize well are essential required skills
Strong financial knowledge or knowledge of the global economy


About Company Statement:

S&P Global Market Intelligence

At S&P Global Market Intelligence, we know that not all information is important—some of it is vital. Accurate, deep and insightful.

We integrate financial and industry data, research and news into tools that help track performance, generate alpha, identify investment ideas, understand competitive and industry dynamics, perform valuation and assess credit risk.

Investment professionals, government agencies, corporations and universities globally can gain the intelligence essential to making business and financial decisions with conviction.


Equal Opportunity Employer:


  • Equal Opportunity Employer
Entry Professional (EEO Job Group) (inactive), 20 - Professional (EEO-2 Job Categories-United States of America), SLSGRP20- Entry Professional (EEO Job Group)


Job ID: 280242


Posted On:


Location:
Ahmedabad, Gujarat, India
More jobs from S&P Global
See all jobs of S&P Global