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    Client Relationship Manager for Capital Markets - Pune, India - Cognizant Technology Solutions

    Cognizant Technology Solutions
    Cognizant Technology Solutions Pune, India

    1 week ago

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    Description

    Level : Senior Manager

    Location : Pune, Hyderabad

    PFB the JD:

    Market Leadership :

    • Creates sales strategy and plans for the Client Partner's review and to be incorporated into a broader client strategy and plan.
    • Identify and qualify add-on opportunities.

    Relationship Management :

    • Executes and manages the account plan under the guidance of the client Partner.
    • Invests time in strengthening existing client relationships.
    • Participates in reviews and provides educated and relevant perspectives.

    Business Development :

    • Responds to and delivers on client requests; Responds to RFPs
    • Identifies opportunities, makes proactive proposals to the client in line with the account strategy; Obtains approvals to pursue opportunities.
    • Engages the relevant teams for solutions
    • Managing, monitoring, updating CRM platforms.
    • Reviewing and finalizing SOWs and supporting SOs development when needed
    • Overseeing the operation/delivery teams to make sure forecast process is accurate and on time
    • Working with operation and legal to resolve any issues with MSA/SOW, amendments and other adjustments
    • Communicating and engaging with SLs, SL Delivery and vertical delivery lead to support on timely and excellent delivery
    • Monitor and escalate any incidents that are at risk to the Client relationship or delivery

    Please find below additional specific requirements for the positions:

    • 8-10 prior Capital Markets domain experience in both delivery and commercial roles
    • Specific domain knowledge on custodians (or) Asset & Wealth Management experience
    • Prior experience in a CRM role in India preferably in Capital Markets
    • Existing connections/contacts/relationships with these clients (executive level) and the industry would be ideal
    • Knowledge of captive operations in general
    • Will need to spend time at client captive location
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