Process Trainer - Noida, India - Vighnaharta Screening Pvt. Ltd.
Description
Roles and Responsibilities
- Developing call centers' education materials, such as digital presentations, howto manuals, and instructional videos.
- Scheduling and conducting training sessions on various call center topics to prepare and support new employees.
- Training experienced employees on new or updated call center procedures to improve their performance.
- Observing the daily operations of call center employees and identifying any areas of improvement.
- Liaising with team leaders and managers to conduct onthejob coaching.
- Measuring the effectiveness of training sessions and preparing individual or team progress reports.
- Creating and managing the training budget.
- Ensuring employees keep up their productivity and maintain high levels of customer satisfaction.
- Voice process"**:
"Graduate mandatory":
-
Immediate Joiner
Job Types:
Full-time, Regular / Permanent, Fresher
Salary:
₹18, ₹30,757.74 per month
Schedule:
- Day shift
- Night shift
Supplemental pay types:
- Performance bonus
Education:
- Bachelor's (preferred)
Experience:
- total work: 1 year (required)
Language:
- English (required)
Speak with the employer
- 91-XXXXXXXXXX
More jobs from Vighnaharta Screening Pvt. Ltd.
-
Real Estate Agent
Greater Noida, India - 1 week ago
-
Customer Care Executive
Noida, India - 3 days ago
-
Backend Coordinator
Noida, India - 1 week ago
-
Hiring for Inbound Voice Process
Gautam Budh Nagar, India - 4 days ago
-
Inbound Teleacaller
Noida, Uttar Pradesh, India - 4 days ago
-
Australian Sales Process
Delhi, Delhi, India - 5 days ago