Field Collections Executive - Mumbai, Maharashtra, India - ENTITLED SOLUTION
Description
Roles and Responsibilities
- Contacting customers and clients with outstanding debts to arrange payments.
- Negotiating payment plans with customers and clients for timely debt settlement.
- Providing debt information and consequences of nonpayment to customers and clients.
- Keeping detailed records of collection efforts and communications.
- Following up regularly with customers and clients to ensure timely payments.
- Complying with debt collection laws and regulations.
- Flexibility to work in the field as required.
- Excellent communication and negotiation skills.
Qualifications:
- Experience: Graduate with 2 to 3 years in Personal Loan collection and recovery.
- Language Skills: Proficiency in English, Hindi, and Marathi.
- Working Hours: 6 days a week
- Week off: 1 day
- Shift: Day Shift
Job Types:
Full-time, Permanent
Pay:
₹20,000 - ₹25,000.00 per month
Benefits:
- Cell phone reimbursement
- Health insurance
- Provident Fund
Schedule:
- Day shift
Application Question(s):
- Do you have a personal laptop with a good internet connection?
- Are you comfortable with the specified salary range?
Experience:
Field Collections: 1 year (required)
Debt Management: 1 year (required)
Debt Collections: 1 year (required)
Loan Recovery: 1 year (required)
License/Certification:
- Debt Recovery Agency (DRA) Certified (required)
Work Location: In person
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