Customer Success - Gurgaon, India - The Liechtenstein Cryptoassets Exchange

The Liechtenstein Cryptoassets Exchange
The Liechtenstein Cryptoassets Exchange
Verified Company
Gurgaon, India

2 weeks ago

Deepika Kaur

Posted by:

Deepika Kaur

beBee Recuiter
Description

About LCX:


Responsibilities:


  • Being able to provide product support and training to help create more product value for customers
  • Able to provide proactive problem resolutions
  • Develop healthy customer relationships
  • Evaluate and analyze customer need
  • Support other business units with customer liaison, accurately document customer requests and advice, and provide feedback in the form of documentation.
  • Handle customer requests, any special cases, or ad hoc tasks.

Requirements:


  • Proactive Approach
  • Needs someone with a blockchain and crypto background.
  • Excellent customer service and communication skills.
  • Must have knowledge of Hubspot
  • Native or fluent written English is required.
  • Ability to work in both a team environment and autonomously
  • Demonstrate a high degree of honesty, integrity, and confidentiality with a strong sense of responsibility and teamwork spirit.
  • Have a background and proven experience in providing support to customers in the crypto field
  • Strong passion to provide support to customers.
  • Passionate about cryptocurrencies and fintech.
  • Be smart, able to resolve inquiries in a professional way
  • Have good contacts in the crypto industry
**Location: Gurgaon
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