- Plan, direct, and monitor all regional activities in alignment with company objectives and policies.
- Develop and implement strategies for revenue growth, market competitiveness, and operational excellence.
- Own the growth and profitability of the region's retail operations and ensure service delivery in onsite centres.
- Establish functional controls for operating efficiency and monitor regional performance metrics.
- Manage revenue and service delivery for all business lines within the NCR region.
- Initiate and develop new B2B business opportunities (onsite and large underwriting deals).
- Develop programs and strategies to achieve internal and external goals, including service quality, parent experience, staff productivity, process excellence, and asset optimization.
- Build and maintain strong external industry relationships to strengthen KLAY's brand presence.
- Represent the company in industry forums, events, and networking opportunities.
- Own people care and development responsibilities for the region.
- Set team objectives, monitor effectiveness, and ensure accountability.
- Forecast and manage operating budgets, establish review schedules, and enforce procedures for business continuity, health, and safety compliance.
- Graduate + MBA.
- 15+ years of total work experience, including at least 5 years leading a regional business with independent P&L responsibility.
- Preferably from retail or service industries; experience managing dispersed operations is highly desirable.
- Strong understanding of service delivery operations, particularly in care or customer-focused sectors.
- Leadership qualities with a people-first mindset (1:1 and 1:many).
- Service & solution-oriented approach.
- Self-driven, ethical, and committed to high personal and professional standards.
- Champion of workplace diversity.
- Excellent communication and interpersonal skills.
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Regional Business Head - Gurgaon / Gurugram - Klay Preschool And Daycare
Description
Key Responsibilities:
A. Business & Operational Strategy
B. Revenue & Service Delivery Management
C. Stakeholder & Brand Management
D. People Leadership
Qualifications & Experience:
Personal Attributes:
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Business Head
Only for registered members Gurugram
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Business Head
Only for registered members Gurugram, Haryana
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Business Head
Only for registered members Gurugram
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Business Head
Only for registered members Gurugram
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Business Head
Only for registered members Gurugram
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Business Head
Only for registered members Gurugram
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Business Head
Only for registered members Gurugram
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Business Head
Only for registered members Gurgaon, India
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Business Head
Only for registered members Gurugram, Haryana
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Business Head
Only for registered members Gurgaon
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Business Head
Only for registered members Gurugram
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Business Head
BOMBAYDC- Gurugram
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Business Head
Only for registered members Gurugram, Haryana
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Business Head
Only for registered members Gurugram, Haryana
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Business Head
Only for registered members Gurugram
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Business Head
Only for registered members Gurugram
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Business Head
Only for registered members Gurugram
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Business Head
Only for registered members Gurugram
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Business Head
Only for registered members Gurugram
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Business Head
Only for registered members Gurugram
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Business Head
Only for registered members Gurugram
