Regional Business Head - Gurgaon / Gurugram - Klay Preschool And Daycare

    Klay Preschool And Daycare
    Klay Preschool And Daycare Gurgaon / Gurugram

    20 hours ago

    Full time ₹3,000,000 - ₹9,000,000 (INR) per year *
    Description

    Key Responsibilities:

    A. Business & Operational Strategy

    • Plan, direct, and monitor all regional activities in alignment with company objectives and policies.
    • Develop and implement strategies for revenue growth, market competitiveness, and operational excellence.
    • Own the growth and profitability of the region's retail operations and ensure service delivery in onsite centres.
    • Establish functional controls for operating efficiency and monitor regional performance metrics.

    B. Revenue & Service Delivery Management

    • Manage revenue and service delivery for all business lines within the NCR region.
    • Initiate and develop new B2B business opportunities (onsite and large underwriting deals).
    • Develop programs and strategies to achieve internal and external goals, including service quality, parent experience, staff productivity, process excellence, and asset optimization.

    C. Stakeholder & Brand Management

    • Build and maintain strong external industry relationships to strengthen KLAY's brand presence.
    • Represent the company in industry forums, events, and networking opportunities.

    D. People Leadership

    • Own people care and development responsibilities for the region.
    • Set team objectives, monitor effectiveness, and ensure accountability.
    • Forecast and manage operating budgets, establish review schedules, and enforce procedures for business continuity, health, and safety compliance.

    Qualifications & Experience:

    • Graduate + MBA.
    • 15+ years of total work experience, including at least 5 years leading a regional business with independent P&L responsibility.
    • Preferably from retail or service industries; experience managing dispersed operations is highly desirable.
    • Strong understanding of service delivery operations, particularly in care or customer-focused sectors.

    Personal Attributes:

    • Leadership qualities with a people-first mindset (1:1 and 1:many).
    • Service & solution-oriented approach.
    • Self-driven, ethical, and committed to high personal and professional standards.
    • Champion of workplace diversity.
    • Excellent communication and interpersonal skills.
    * This salary range is an estimation made by beBee
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