Customer Support Executive - Ludhiana, Punjab, India - E business India

E business India

Verified Company

Ludhiana, Punjab, India

1 week ago

Posted by:

Deepika Kaur

beBee Recuiter

Description

Establish and maintain strong relationships with existing clients, ensuring their needs and concerns are addressed promptly and professionally.

Provide daily support to clients for their ongoing projects and operations.
Actively seek new orders from existing clients, identifying opportunities for upselling and cross-selling.

Regularly follow up on pending payments from clients, ensuring prompt and complete recovery.

Develop and implement strategies for client retention and loyalty.
Collaborate with various teams to ensure client satisfaction and resolve any issues that may arise.

Keep accurate records of interactions with clients, including orders, inquiries, feedback, and payment records.

Regularly report on client relationships and satisfaction to senior management.

Salary:
₹12, ₹15,000.00 per month

Benefits: