Architect - Pune, India - Infogain
Description
ROLES & RESPONSIBILITIES- Responsibilities:
- Experience in installing, configuring, upgrading and administering different roles and features like ADDS, DHCP, WSUS, KMS, IIS, ADFS, FTP, DNS etc. of windows server
- Experience with Azure Cloud platforms services like Azure AD, DevOps, Web apps etc
- Experience in installing, configuring, upgrading and administering different roles and features like ADDS, DHCP, WSUS, KMS, IIS, ADFS, FTP, DNS etc. of windows server
- Monitor and maintain the availability and performance of Azure IaaS/PaaS resources during afterhours periods, ensuring adherence to service level agreements (SLAs).
- Respond to and resolve technical incidents and service requests related to Azure IaaS/PaaS platforms in a timely and efficient manner.
- Troubleshoot and resolve issues related to networking, virtual machines, storage, databases, and other Azure services.
- Collaborate with the team of Azure experts to investigate and diagnose complex technical problems, identifying root causes and implementing effective solutions.
- Document all support activities, including incident details, troubleshooting steps, and resolution outcomes, ensuring accurate and uptodate records (via ServiceNow ticketing system).
- Maintain a deep understanding of Azure IaaS/PaaS best practices, new features, and updates, and provide guidance and recommendations to clients and internal stakeholders.
- Participate in the oncall rotation schedule to provide afterhours support coverage on a predetermined basis.
- Continuously improve the efficiency and effectiveness of support processes, leveraging automation and scripting tools where applicable.
EXPERIENCE
Years
SKILLS
Primary Skill:
Cloud Systems Architecture
Sub Skill(s): Azure Virtual Machines
Additional Skill(s): AngularJS, BootStrap, , ASP.Net, ASP.NET Web API, MVC, Mobile Architecture, Android, REST APIs, Azure VNET, Azure AD, Azure Storage, Azure Virtual Machines, Azure-Apps, Azure DevOps (ADO), Azure SQL DBA, Azure Data Factory, Azure SQL Development
ABOUT THE COMPANY
Infogain is a human-centered digital platform and software engineering company based out of Silicon Valley.
We engineer business outcomes for Fortune 500 companies and digital natives in the technology, healthcare, insurance, travel, telecom, and retail & CPG industries using technologies such as cloud, microservices, automation, IoT, and artificial intelligence.
We accelerate experience-led transformation in the delivery of digital platforms.Infogain is also a Microsoft (NASDAQ:
MSFT) Gold Partner and Azure Expert Managed Services Provider (MSP).
Infogain, an Apax Funds portfolio company, has offices in California, Washington, Texas, the UK, the UAE, and Singapore, with delivery centers in Seattle, Houston, Austin, Kraków, Noida, Gurgaon, Mumbai, Pune, and Bengaluru.
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