Customer Care Executive - Navi Mumbai, India - OBOX HR Solution Pvt Ltd

Description

Greetings from Afond HR Services,

Kindly go through the entire mail and share your Updated CV ASAP if interested.


JOB DESCRIPTION:

Overseeing the customer service process.

Resolving customer complaints brought to your attention.

Creating policies and procedures.

Planning the training and standardization of service delivery.

Maintaining and updating the information of the customers regularly.

Providing the best possible solution to the queries of the customers.

Follow up with clients about travel plans and make adjustments as needed


Skills:


Competent technical knowledge

Ability to multitask

Attention to detail

A proactive approach to support

Location:

513 Rupa Solitaire, Millennium Business Park, Mahape, Ghansoli, Navi Mumbai, Maharashtra, India 400710


Contact Us:

Samruddhi Patil-HR Executive

• 91-XXXXXXXXXX

Job Types:
Full-time, Fresher


Salary:
Up to ₹300,000.00 per year


Schedule:

• Day shift
• Rotational shift

Ability to commute/relocate:

• Navi Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (required)

Education:

• Higher Secondary(12th Pass) (preferred)

Experience:

• Technical support: 1 year (preferred)

- total work: 1 year (preferred)

• Customer service: 1 year (preferred)

Travel Agent: 1 year (preferred)


Language:

• Hindi (preferred)
• English (preferred)

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