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Loan Officer - Chennai, India - impetusON

impetusON

Verified Company

Chennai, India

1 month ago

Posted by:

Deepika Kaur

beBee Recuiter

Description

ROLES & RESPONSIBILITIES:

Prospecting with suspect leads. A suspect is a person who has still not decided on taking a loan.
Converting a suspect to a prospect

This involves the following:

Establishing contact with the prospect, this could involve several calls and may need a call at a time beyond office hours.

This will also involve making calls at different times in order to achieve success.
Need Analysis
Eligibility Profiling
Setting up an appointment
Follow up with the prospect post every meeting with the sales officer until conclusion

Basis feedback from the prospect, seek interventions from the senior sales resource or by your ownself in satisfying customer needs with the objective of converting the prospect to a customer
Responsible for conversion of suspects to prospects to customers
Provide support to the sales team in increasing conversions by:Prompt calling to all suspects / prospects

Timely follow up with all prospects
Cordial relationships with the sales officer mapped, collaborating with the sales officer in providing feedback, seeking feedback from him on your performance

Responsible for complete knowledge of company products and policies as well as those of competition
Responsible for quality of the conversation, which entails the following:Accuracy

Product Knowledge
Appraisal Skills
Punctuality & TOS
TAT commitments

Ability to handle objections
Updating the software. You must capture your conversation with the customer effectively such that a third person is able to carry on the conversation with the customer where you left off.
Generating References: The quality of your conversation and your ability to connect with the customer is also reflected in the number of references that you generate.
Providing market feedback to the supervisor:It is important to share with your supervisor any trends that you come across whilst speaking to a prospect. Examples could be objections from prospects regards the processing fee being charged by us visàvis the same being charged by a specific competitor.

LOCATION:

Chennai, Hyderabad, Kochi, Mumbai, New Delhi

EXPERIENCE:

0.6 year - 2 years

SALARY RANGE:

As per industry standard

FUNCTIONAL AREA:

Telesales/Telemarketing Executive/Officer

EMPLOYMENT TYPE:

Permanent

DESIRED CANDIDATE PROFILE:

Must be a graduate from any stream
Relevant work experience in sales, marketing, promotions or telemarketing

Job Types:
Full-time, Part-time, Regular / Permanent, Fresher

Part-time hours: 40 per week

Salary:
Up to ₹20,000.00 per month

Benefits: