Jobs
>
Bengaluru

    GSC Analyst - bangalore, India - Zaportiv

    Zaportiv
    Zaportiv bangalore, India

    1 month ago

    Show more Collapse job
    Default job background
    Description

    Job Description: GSC Analyst

    Responsibilities:

    Field incoming help requests from end users via both telephone and e-mail in a courteous manner.
    Assist end user on Laptop issues, Application, Network etc. and be a first point of contact for IT.

    Troubleshoot both Windows and Mac computers remotely.

    Identify and learn appropriate software and hardware used and supported by the organization.
    Build rapport and elicit problem details from help desk customers.
    Prioritize and schedule problems. Escalate problems to the appropriately next level analysts when required.
    Record, track, and document the help desk request problem-solving process, including all successful and unsuccessful decisions made, and actions taken, through to final resolution.
    Apply diagnostic utilities to aid in troubleshooting.
    Perform hands-on fixes at the desktop level, including installing and upgrading software, installing hardware, implementing file backups, and configuring systems and applications.
    Performing preventative maintenance, including checking and cleaning of workstations, printers, and peripherals.
    Test fixes to ensure problem has been adequately resolved.
    Perform post-resolution follow-ups to help requests.
    Develop KB articles on frequently asked questions lists for end users.

    Requirements:


    Must be an graduate, with computer science background.
    Exceptional written and oral communication skills.
    Exceptional interpersonal skills, with a focus on rapport-building, listening, and questioning skills.
    Strong documentation skills.
    Ability to perform L1 troubleshooting of Network and VPN.
    Ability to absorb and retain information quickly.
    Ability to present ideas in user-friendly language.
    Highly self-motivated and directed.
    Keen attention to detail.

    We have other current jobs related to this field that you can find below

  • HSBC

    Analyst GSC's

    2 weeks ago

    HSBC Bengaluru, India Permanent - Full time

    Business: Contact Centre Control Tower – Dialer Management · Open positions: 1 · Role Title: Analyst GSC's · Global Career Band: 7 · Location : India/Bangalore · Recruiter Name : Srthi S Thampi · Why join us? · We are one of the best in class contact management capability of ...

  • HSBC

    Business Analyst GSC

    2 weeks ago

    HSBC Bengaluru, India Permanent - Full time

    Why join us? · DAO (Data & Architecture Office) services to Regions and Lines of Businesses. This work provides the foundation of well-designed and organized data used for Regulatory, Annual Reports Accounting, Policy requirements, Disclosures, Risk Management, BI/Reporting & Vi ...

  • HSBC

    Business Analyst GSC's

    3 weeks ago

    HSBC bangalore, India Permanent - temps plein

    Some careers have more impact than others. · If you're looking for a career where you can make a real impression, join HSBC and discover how valued you'll be. · HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countrie ...

  • HSBC

    Business Analyst GSC

    2 weeks ago

    HSBC Bengaluru, India

    Why join us?DAO (Data & Architecture Office) services to Regions and Lines of Businesses. This work provides the foundation of well-designed and organized data used for Regulatory, Annual Reports Accounting, Policy requirements, Disclosures, Risk Management, BI/Reporting & Visual ...

  • HSBC

    Senior Business Analyst GSC's

    1 week ago

    HSBC Bengaluru, India

    Some careers shine brighter than others. · If you're looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, suppo ...

  • HSBC

    Manager/Senior Analyst GSC's

    3 weeks ago

    HSBC bangalore, India

    Business: Global Risk & Compliance · Open positions: 1 · Role Title: Manager/Senior Analyst GSC's · Global Career Band: 6 · Location : India-Bangalore / Kolkata / Gurugram · Recruiter Name : Anitha Allimandadi · The Opportunity: · Role purpose · Model Risk Managem ...

  • HSBC

    Senior Business Analyst GSC's

    1 week ago

    HSBC Bengaluru, India

    Some careers shine brighter than others.If you're looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support ...

  • HSBC

    Business Analyst GSC's

    3 weeks ago

    HSBC Bengaluru, India

    Some careers have more impact than others.If you're looking for a career where you can make a real impression, join HSBC and discover how valued you'll be.HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and ter ...

  • HSBC

    Senior Analyst-Business Consulting GSC

    3 weeks ago

    HSBC bangalore, India

    Some careers have more impact than others. · If you're looking for a career where you can make a real impression, join HSBC and discover how valued you'll be. · HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countrie ...

  • HSBC

    Senior Lending Fraud Analyst GSC's

    3 weeks ago

    HSBC bangalore, India Permanent - Full time

    Why join us? · Role purpose · Wholesale Credit Risk, Lending Fraud is a specialist team within WCR responsible for the proactive forensic analysis of lending relationships in order to provide advice and to provide risk-based recommendation in support of approval/lending decis ...

  • HSBC

    Senior Analyst-Business Consulting GSC

    2 weeks ago

    HSBC Bengaluru, India

    Some careers have more impact than others.If you're looking for a career where you can make a real impression, join HSBC and discover how valued you'll be.HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and ter ...

  • HSBC

    US DAO Data Management– Data Delivery Analyst GSC

    3 weeks ago

    HSBC bangalore, India

    Why join us? · The Data Delivery Analyst will be accountable for the timely delivery of business process documentation recertifications, actioning change requests and creation of new business process intake templates. They will regularly engage with business process owners and ...

  • HSBC

    Avp - Fund House (Odd) Research, Gsc's

    3 weeks ago

    HSBC Bengaluru, India

    **Business**: Global Manager Selection - Funds & ETFs (GMS). Part of HSBC Wealth & Personal Banking · **Open positions**:1 · **Role Title**: AVP - Fund House (ODD) Research, GSC's · **Global Career Band**:5 · **Location**: Bangalore · **Recruiter Name**:Sunny Dogra · **Why join u ...

  • Micron

    Principal Data Architect

    2 weeks ago

    Micron Bengaluru, Karnataka, India

    **Our vision is to transform how the world uses information to enrich life for **_all_**.** · Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communic ...

  • HSBC

    Avp - Data Analytics, Gsc's

    2 weeks ago

    HSBC Bengaluru, Karnataka, India

    -Job description · **Business**:Business Transformation · **Open positions**:1 · **Role Title**:AVP - Data Analytics, GSC's · **Global Career Band**:5 · **Location**:Bangalore · **Recruiter Name**:Amanpreet Kaur · **Why join us?** · - HSBC is one of the world's largest banking an ...

  • Alcon

    Supply Chain Reporting Data Analyts

    2 weeks ago

    Alcon Bengaluru, Karnataka, India

    Summary of Position: · Supply Chain Reporting Data Analyst will be responsible for supporting the global day-to-day operations activities, analyzing large data sets to drive data related insights, maintaining Tableau reports, implementing data quality controls, and troubleshootin ...

  • Hewlett Packard

    Global Supply Chain Controllership

    3 weeks ago

    Hewlett Packard Bengaluru, Karnataka, India

    **The Team** · HP Inc. Finance is committed to helping build a Future Ready HP by delivering business results, driving transformation, and developing our people. Finance is a strategic partner to the business and plays an integrated role by providing insights that guide business ...

  • HSBC

    Avp, Finance Operations, Gsc's

    3 weeks ago

    HSBC Bengaluru, Karnataka, India

    -Job description · **Some careers have more impact than others.** · If you're looking for a career where you can make a real impression, join HSBC and discover how valued you'll be. · HSBC is one of the largest banking and financial services organizations in the world, with opera ...

  • HSBC

    Avp- Business Intelligence

    4 weeks ago

    HSBC Bengaluru, India

    **Business**: Screening Utility Operations - FCR Ops · **Open positions**:1 · **Role Title**: AVP- Business Intelligence - Client Experience · - Screening Utility GSC's · **Global Career Band**:5 · **Location**: Bangalore · **Recruiter Name**:Nisha Sharma** · **Why join us?** · * ...

  • HSBC

    Avp, Finance Operations Gsc's

    3 weeks ago

    HSBC Bengaluru, Karnataka, India

    -Job description · **Business**: CCAR Analytics and Modelling. Global Finance Operations · **Open positions**:1 · **Role Title**: AVP, Finance Operations GSC's · **Global Career Band**:5 · **Location**: Bangalore · **Recruiter Name**:Charu Jain · **Why join us?** · Our transforma ...