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    Business Analyst GSC - Bengaluru, India - HSBC

    HSBC
    HSBC background
    Permanent - Full time
    Description

    Why join us?

    DAO (Data & Architecture Office) services to Regions and Lines of Businesses. This work provides the foundation of well-designed and organized data used for Regulatory, Annual Reports Accounting, Policy requirements, Disclosures, Risk Management, BI/Reporting & Visualization purposes that is at the heart of efficient and accurate service to our customers and regulators, as well as the basis for insightful and effective data analytics with the benefits that they can bring to many aspects of the Bank's performance.

    Opportunity:

    HSBC Data & Architecture Office (DAO) promotes a data-driven culture across HSBC through our strategy of:

  • Protect: To protect our data we need robust policies for data management and enhanced governance data that is consumed from a trusted source, meets quality standards, and complies with regulatory obligations.
  • Connect: Move to a data-led culture through enhanced training including on the job opportunities. Our talent is the glue between protecting our data and unlocking value for our customers.
  • Unlock: Value is unlocked when we deliver on the opportunities our well-managed data presents improving customer / colleague experience, increasing revenue, commercialising our data, optimising capital, enhancing risk management or reducing costs.
  • As part of DAO, DAO ESG's vision is for the ESG Data Utility to be the single location for all ESG data, BI and analytics delivery to meet the Group's ESG and Sustainability ambitions, which aim to help address climate change and wider ESG issues, to help customers and societies build the resilience needed to adapt, flourish and to open up a world of opportunity.

    To achieve the vision, DAO ESG aims to implement scalable solutions to ensure ESG data is available and accessible on time and accurately, to enable HSBC's commercial and committed aspirations.

    What you'll do:

  • Requirements management and documenting all relevant business analysis deliverables throughout the project lifecycle, , BRD.
  • Translate business requirements into clear and concise functional specifications for technical teams.
  • Work along with the product owner and stakeholders to breakdown requirements to epics, stories, tasks.
  • Collaborate with technology teams to design solutions that meet business needs.
  • Facilitate stakeholder collaboration and mitigate gap between business and DAO.
  • Own the change management activities including diverse tasks such as timeline planning to stakeholder engagement.
  • Participate in system testing, user acceptance testing, and validation of implemented solutions.
  • Collaborate with project managers to define project scope, objectives, and deliverables.
  • Assist in project planning, estimation, and resource allocation.
  • Risk identification, risk reporting and devising interventions to mitigating risks.
  • Streamlining and improving operational activities.
  • Contributing to the BA chapters to improvise best practices across DAO ESG
  • Requirements

    What you will need to succeed in the role:

  • Overall 8+ years of experience in Data and Analytics, data governance, MI and reporting projects
  • Proven experience as a Business Analyst or in a related role; to be able to analyse data, identify trends, and draw meaningful insights that can inform business decisions.
  • Excellent communication skills to be able to communicate complex ideas and findings to stakeholders in a clear and concise manner.
  • Ability to identify and solve problems by developing innovative solutions that meet business objectives.
  • Strong Interpersonal skills, collaborate with different stakeholders, and build strong relationships with clients and colleagues.
  • Knowledge and understanding of financial-services/ banking-operations
  • Technical data knowledge; ETL understanding
  • Hands-on experience in Agile methodologies and frameworks (Scrum, Lean, Kanban etc)
  • Curiosity and drive to continue learning
  • Knowledge in data visualisation and business intelligence tools like Tableau or QlikView.
  • Knowledge of relevant tools such as Microsoft Visio, JIRA, Confluence, etc.
  • What additional skills will be good to have?

  • Broad and comprehensive understanding of concepts and principles within ESG
  • Good understanding of the industry and the challenges and changes in the sector.
  • Covers a wide range of activities that require evaluative judgements based on the analysis of factual and qualitative information in complicated perhaps novel situations
  • Seeks ways of improving and adapting day to day departmental activities and will actively seek authority to implement them
  • Latitude to make decisions outside of established procedures but within a policy framework.Broad guidelines are available.Role implements strategy set by others.
  • The role requires the ability to guide, persuade and influence others through the developed skills of communication and diplomacy.
  • The role requires the ability to negotiate and influence within their team with a high level of influence.
  • You'll achieve more at HSBC

    HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role."


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