Customer Service Representative - Andheri, Mumbai, Maharashtra, India - Caper India Private Limited

Caper India Private Limited
Caper India Private Limited
Verified Company
Andheri, Mumbai, Maharashtra, India

1 week ago

Deepika Kaur

Posted by:

Deepika Kaur

beBee Recuiter
Description
Collecting and analyzing customer data

  • Using CRM systems to manage relationships
  • Developing new ways to meet customers' needs
  • Handling customer complaints
  • Overseeing the interactions between customers and key team members, such as Customer Service Representatives
  • Creating and executing retention campaigns
  • Developing marketing campaigns to attract new customers
  • Collaborating with sales, marketing, customer service and operations teams to improve the customer experience

Salary:
₹15, ₹25,000.00 per month


Benefits:


  • Health insurance
  • Provident Fund

Schedule:

  • Day shift

Supplemental pay types:

  • Yearly bonus

Education:


  • Higher Secondary(12th Pass) (preferred)

Experience:


  • SAP CRM: 2 years (preferred)
  • Customer service: 3 years (preferred)

Language:


  • English (preferred)
  • Hindi (preferred)

Ability to Commute:

  • Andheri, Mumbai, Maharashtra (required)

Ability to Relocate:

  • Andheri, Mumbai, Maharashtra: Relocate before starting work (required)

Work Location:
In person


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