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    Senior Citrix Administrator - Any Location/Bangalore/Hyderabad/Noida, India - One Degree North HR Services

    One Degree North HR Services
    One Degree North HR Services Any Location/Bangalore/Hyderabad/Noida, India

    1 week ago

    Default job background
    permanent Technology / Internet
    Description

    Job Description :
    Shifts : 24/7 Rotational


    Work Loc :
    Bangalore/Hyderabad and Noida

    Mandate Skills:
    PVS,MCS, Netscaler, Citrix admin, profile management UPM,FSLogix,Citrix Cloud

    • Perform daytoday support operations as part of the Citrix team which provides 247 support to global customers in a shared model.
    • Working Experience on below citrix products Citrix Xenapp, XenDesktop 7.15 , 1912 & 2203
    • Citrix User Profile Management & Roaming profile, FSLogix
    • Installing, configuring and managing XenDesktop/ XenApp servers and Sites
    • Administration of Provisioning Services (PVS) and Managing and Creating, Updating VDisks.
    • Administration of Machine Creation Services (MCS) and Managing and Creating Desktops/HSD, Updating Master Image.
    • Publishing the Applications and Server desktop through Citrix studio as requested by the customer
    • Monitoring & Managing Citrix Site with Citrix Studio and Director.
    • Working Experience on Citrix Printer related issues, Citrix policies & AD policies.
    • Working Experience on Troubleshooting Published Applications & Citrix VDI issues.
    • Working experience on Citrix Cloud, NetScaler & PowerShell script.
    • Strong troubleshooting abilities across platforms, able to work with vendor escalation as needed
    • Coordinate and partner with other IT teams inside and outside of the organization to identify and manage dependencies and deliverables, meeting client expectations.
    • Ability to Handle client & management call, escalated issues.
    • Accountability for successfully completing assignments or tasks; making clear, specific commitments to deliver results.
    • Work within ITIL process which includes Incident, Request, Change, Problem Management and review RCA related to critical incidents and problems.
    • Willing to work on 24/7 including On call support

    Qualifications :

    • Bachelor's degree or equivalent education and experience.
    • Typically, 46 years professional experience with a Bachelor's degree or equivalent education
    • Minimum of 813yrs years of handson experience in supporting Citrix Infrastructure for Medium / Large corporations.
    • Intermediate or above level knowledge with VMWare Horizon View


    • Strong people skills

    • Effective communication, interpersonal and analytical skills.
    • Ability to work both collaboratively and independently
    • Selfstarter, cando attitude a must in a fastmoving business and technical environment.
    • Strong problemsolving skills, time management and oral and written communication skills

    Desired :

    • Citrix Administration (XenApp & XenDesktop) with PVS & MCS
    • Citrix Netscaler
    • Citrix Cloud
    • VMWare Horizon View Administration
    • ITIL
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