Debt Collector - Mumbai, India - serviam manpower pvt
3 weeks ago
Description
Job Content -
- Recoveries (insured clients) & Collections (uninsured clients) Responsible for the recovery of monies owed to clients in respect of credit insured transactions, bonds and of uninsured debts placed for collections.
- Activities include direct debt chasing as well as liaison with 3rd party debt collectors, legal representatives and/or administrators/receivers.
- Responsible for contacting debtors by telephone in order to successfully collect on the debt that they owe.
- Responsible for the improvement of collection processes and results; reduce time to collection; decrease operating expense and/or Schedules reminder calls or escalates process; including a final notification that outlines next step if payment is not received.
- Make followup communications a priority to ensure that customers keep their commitments.
- Responsible for managing a portfolio of debts, implementing the agreed processes and systems to achieve desired goals and results.
- Owning and maintaining the day to day relationship with client, debtors and 3rd parties including negotiation over recommended action
- Assess the cost effectiveness of taking legal action and prepare suitable cases for transfer to the in house legal team or external parties
- You may become involved in group projects, providing input and local technical knowledge to support the project group
- Act as a supervisor in the absence of a team manager, prioritising workloads and monitoring case volume.
- *
- Strong experience in debt collection, preferably within the business to business environment
- Good communication skills, both on the telephone and in writing
- Sound judgment and ability to assess cost effectiveness of actions
- Ability to assess the situation and identify key factors
- Proven negotiation skills, business orientation
- Strong customer focus
- Experience in developing and managing attorneys' network
- Drive, ability to work well under pressure, prioritise and achieve deadlines.
- Self starter, motivated and flexible in approach. Team player
- Analytical thinker with ability to problem solve
- Learns quickly and takes responsibility for own development
- Excellent English both written and verbal
- Previous experience working within the Credit Insurance sector is beneficial
Job Types:
Full-time, Regular / Permanent
Salary:
₹1,000, ₹1,200,000.00 per year
Schedule:
- Morning shift
Ability to commute/relocate:
- Mumbai Suburban, Maharashtra: Reliably commute or planning to relocate before starting work (required)
Experience:
Creating Dashboards: 5 years (required)
Work Location:
One location
Speak with the employer
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