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Bengaluru

    Salesforce Associate - Bangalore, India - One of the Consulting Firms

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    permanent Technology / Internet
    Description

    Job Description :

    Experience with Salesforce Sales, Service, or Experience Cloud - Salesforce. com domain knowledge is a plus (ex: Field Service, Bots, etc. )

    Testing against feature stories (with or without defined requirements)

    Documenting test results in a structured, detailed fashion

    Able to prioritize defects focusing on the most important ones first

    Filing detailed issue reports with clear repro steps

    Browser/device testing, API testing

    Developing QA plans for features or projects

    Understanding of SDLC methodologies (Agile, Waterfall, Hybrid) and the testers' role in the process and usage of tools like JIRA

    Salesforce Administrator certification

    Knowledge on Chatbots and IVR are a plus

    Ability to comfortably speak to industry best practices and guide the client towards those best practices

    Experience in automation testing using any tool

    Assessing requirements or features to identify areas to test

    Writing test cases based on requirements, executing them, maintaining requirement traceability, logging JIRA.

    Adapting to and learn to work with different technologies and team contexts

    Communicating sensitively to different client/team norms and communication style

    Support and coordinate and System Integration Testing (SIT) and User Acceptance Testing (UAT) for defects and new requirements

    Ability to explain the UAT testing process to the customer

    Perform thorough regression testing when bugs are resolved.

    - Create test coverage documentation, test execution plans, and metrics reports.

    - Create, organize, and maintain test plans, test suites, and test cases based on project requirements and acceptance criteria, and to identify and prioritize manual test cases for automation

    )


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