Tele Caller Executive - Bengaluru, India - Simpel Techlabs Pvt. Ltd.
Description
Job Title:
Telecaller
Job Description:
As a Telecaller, you will be responsible for making outbound calls to prospective customers, explaining our products or services, and persuading them to purchase.
Responsibilities:
- Making outbound calls to potential customers to explain our products or services and persuade them to make a purchase
- Achieving daily, weekly, and monthly sales targets
- Maintaining accurate records of all calls made and sales achieved
- Following up with customers who have shown interest but have not yet made a purchase
- Responding to customer inquiries and resolving complaints
- Maintaining knowledge of our products or services and any promotions or discounts
- Identifying and escalating any issues to management for resolution
- Participating in training sessions and staying updated on industry trends and best practices
- Providing feedback to management on customer needs and concerns.
Requirements:
- Proven experience as a Telecaller or similar customer service or sales role
- Excellent communication and interpersonal skills
- Ability to persuade and influence others
- Strong organizational and timemanagement skills
- Ability to work independently and in a team environment
- Familiarity with customer relationship management (CRM) systems
- Knowledge of sales techniques and principles
- High school diploma or equivalent; bachelor's degree preferred.
Job Types:
Full-time, Fresher, Internship
Salary:
₹8, ₹15,000.00 per month
Benefits:
- Health insurance
Schedule:
- Day shift
Supplemental pay types:
- Commission pay
- Performance bonus
Ability to commute/relocate:
- Bengaluru, Karnataka: Reliably commute or planning to relocate before starting work (required)
Education:
- Higher Secondary(12th Pass) (preferred)
Experience:
- Technical support: 1 year (preferred)
- total work: 1 year (preferred)
Language:
- Hindi (preferred)
- English (preferred)
- Health insurance
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