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    Sr Business Systems Analyst - Mumbai, India - Anicalls (Pty) Ltd

    Anicalls (Pty) Ltd
    Anicalls (Pty) Ltd Mumbai, India

    6 days ago

    Anicalls (Pty) Ltd background
    Description

    • Works with clients to discover, analyze and document client business requirements, and translating those needs into system and process solution designs
    • Helps with the creation of the business requirement documents (BRD)
    • Writes high quality functional specification (FSD) and data mapping documents to cater to the solution offered to the client teams
    • As needed, able to serve as a liaison between: developers and users, clients and companies, and management and IT
    • Support testing team during the testing phase through review of test plans and test cases and performing functional testing
    • Coordinates closely with internal production teams and external client teams to develop and document operational processes and change management plans during roll-out of system enhancements
    • Ensures high client satisfaction with change management planning, communication, execution and service
    • Transitions final deliverables to the technical implementation team, ensuring they fully understand client requirements and details of the design and plan
    • Identifies, tracks and resolves project issues and risks
    • Shares knowledge with peers and other project teams
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