Hub Associate - Hyderabad, India - Blowhorn
Description
Hub Associate - Integrated Fulfillment:
Operations
- Safety, Security, Inventory & Operations management of the warehouse is
- Ensure timely planning and scheduling of vehicles to meet order delivery
- Ensure order management is done solely via inhouse tech for all customer
- Ensure records of inventory stock is maintained everyday as per company
- Periodic cycle count of Inventory as per set standards.
- Inventory has to be stacked intelligently to optimize spatial usage.
- Ensure grooming standards and other mandatory requirements like vehicle
- Bring efficiency and optimization in operations by ensuring accurate usage
- Build a good supply base to cater to contingencies and spot requirements
Compliance
- Adherence to specific customer requirements such as trip sheets, proof of
- Publish or/and maintain reports / records on a frequent basis.
- Ensure cash reconciliation happens on the same day.
- Ensure the COD devices are collected at the EOD from the delivery
Customer Experience
- Ensure superior customer experience by meeting all service requirements
- Ensure timely issue resolution at the hub and/or delivery run to ensure
- Ensure proactive communication to customer/central team for any issues.
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