Csa (Customer Service Associate) - Nagpur, India - Altius Customer Services Pvt. Ltd.

Altius Customer Services Pvt. Ltd.
Altius Customer Services Pvt. Ltd.
Verified Company
Nagpur, India

1 week ago

Deepika Kaur

Posted by:

Deepika Kaur

beBee Recuiter
Description

Designation:
Customer Service Associate


Qualification:
HSC Passed and above

Process Type

  • Voice ( Sales )
Experience

  • 6 months or above experience (Preferable)
Qualification

  • Any Graduate/HSC

Salary: 14,500 to 17000 per month


Requirements:


  • Should be ready to work for the Voice process
  • Clarity of speech and thought is expected with basic computer knowledge.
  • Should previously have sales domain experience
  • Ready for rotational shifts & rotational week offs.
  • Immediate joiners Preferred.
  • Must have a good command & fluency in English ,Telugu, kannada and Tamil
  • Answer incoming calls from customers with inquiries on product orders
  • Assist various departments in facilitating sales of all products in the company portfolio
  • Analyze customer issues and assist in resolving within the required timeframe
  • Coordinate with customers and ensure appropriate questioning to identify issues
  • Manage all customer inquiries and summarize to present to management
  • Administer and prioritize customer tasks and ensure achievement of all deadlines within the required timeframe.
  • Maintain accuracy of all data and verify the same for all customer services
  • Proven customer service/support experience
  • Strong phone contact handling skills and active listening
  • Familiar with CRM systems and practices
  • Excellent communication and presentation skills.
  • Manage time effectively.

Speak with the employer:
+91-XXXXXXXXXX
, ,


Job Types:
Full-time, Regular / Permanent


Salary:
₹14, ₹17,000.00 per month


Benefits:


  • Health insurance
  • Leave encashment
  • Paid sick time
  • Provident Fund

Schedule:

  • Rotational shift

Supplemental pay types:

  • Overtime pay
  • Performance bonus
  • Yearly bonus

Ability to commute/relocate:

  • Nagpur , Maharashtra: Reliably commute or planning to relocate before starting work (required)

Education:


  • Higher Secondary(12th Pass) (preferred)

Experience:

- total work: 1 year (preferred)

  • Customer service: 1 year (preferred)

Language:


  • English (preferred)

Speak with the employer
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