Genpact

Process Associate - Transaction (BB-DDE03)

Found in: Talent IN

Description:
Responsibilities: Transaction processing according to standard work & SOP and Prioritize transactions according to detailed guidelines to meet SLAComprehending and responding to customer inquiries. Identify, research, and seek the issuesAssist with/perform other team tasks as required and Plans and prioritizes tasks and work responsibilities to achieve objectivesAbility to accurately interpret and compile information from a variety of sources and systems and Ensure that turnaround time and quality of the work meets Company service standardsBalance own work in process and support team efforts to ensure that individual, team goals are met and maintain key records like working files, email for reference and audit purposeQualifications:Graduation in any stream except Technical Graduation & LawEssential skills: Excellent Interpersonal skillsDisplays energy and enthusiasm in approaching the job and must be able to work under pressure and meet deadlines, while maintaining a positive personality and providing outstanding customer serviceReady to work on stretched working hour and ability to independently work well with internal and external customersBasic Computer knowledge & MS Office along with typing speed of 40 words/minuteInsurance knowledge, specifically P&C insurance preferably

calendar_today5 days ago

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info <span class="inline"> </span><span id="requisitionDescriptionInterface.ID1989.row1" class="text" title="">Full Time</span>

location_on Hyderabad, India

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