Customer Care Executive - Hyderabad, India - Home Affairs India Pvt LTD

Description

Manage large amounts of incoming phone calls

• Generate sales leads
• Identify and assess customers' needs to achieve satisfaction
• Build sustainable relationships and trust with customer accounts through open and interactive communication
• Provide accurate, valid and complete information by using the right methods/tools
• Meet personal/customer service team sales targets and call handling quotas
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
• Keep records of customer interactions, process customer accounts and file documents
• Follow communication procedures, guidelines and policies
• Take the extra mile to engage customers

Skills:
Minimum 1Years experince in to Customer Service.

Extrodanary Communication Skills.

Need to be proactive.


Salary:
Up to ₹250,000.78 per year


Benefits:

• Cell phone reimbursement
• Health insurance

Schedule:

• Day shift

Ability to commute/relocate:

• Cable bridge, Hyderabad , Telangana: Reliably commute or planning to relocate before starting work (required)

Education:

• Higher Secondary(12th Pass) (preferred)

Experience:

• Technical support: 1 year (preferred)

- total work: 1 year (preferred)

• Customer service: 1 year (preferred)

Language:

• Hindi (preferred)
• English (preferred)

Speak with the employer

• 91-XXXXXXXXXX