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Shimla

    Team Member Hostess Stewardess - Shimla, India - Zigsaw

    Zigsaw
    Zigsaw Shimla, India

    4 days ago

    Zigsaw background
    Description

    JobDescription

    Qualifications&Exposure:
    • 12thPass and Above. Freshers / with min 6 months 2 to 3 years ofexperience in handling F&B Retail unit as a Team Member /Hostess/ Stewardess.
    • F& B Retail orrelated industryexposure.
    • Salary: to /month
    • Duties&Responsibilities:
    • Adheringto work timing and duty roster assigned by the RestaurantManager
    • Wear the prescribed uniform while onduty to maintain uniformity of appearance at theoutlet.
    • Adhering to the grooming and personalhygiene standards.
    • Customer Relations (Greetingwith a Smile Welcoming Thanking Answering to customerqueries.
    • Taking Orders from walkin and takeaway customers.
    • Cash Desk Operation &Cash Settlements from the customers
    • Adhering toall the SOP s at the outlet level
    • Upsellingwith various addons &beverages
    • Maintaining Outlet Hygiene andCleanliness
    • To ensure BOH area is clean andneatly maintained and the FOH is neatlyorganized
    • To ensure the cutlery and crockeryare neatly washed and available to customers as per SOPs
    • Should ensure that company assets provided tothe store are wellmaintained
    • Escalate integrityissues
    • Escalate Customer Complaints to theRestaurant Incharge
    • KnowledgeSkills &Abilities:
    • Effectivecommunication & influencingskills
    • Ability to work in aTeam
    • Excellent customer handlingskills
    • Customer ServiceOrientation

    customerservice orientation,retail,hygiene,customer handlingskills,effective communication,customer,customerservice,influencing skills